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Travelodge Refund

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Comments

  • blindman
    blindman Posts: 5,673 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    mcfisco wrote: »
    b**lox

    The little letter I got explained to me that I had been compensated for not receiving a good nights sleep

    I'm not a thief :mad:

    T**sser

    I suppose you told your company that you had been 'compensated'

    Funny how in your first post you called it a refund.:cool:
  • Sam_Bee
    Sam_Bee Posts: 1,393 Forumite
    Legally, a business can issue a refund to any card they choose. However, if a refund is sent back to the card originally used to make payment then the business does not pay the card company's percentage, which is why refunds are normally made in this manner.

    Are you 100% sure Voyager?

    I was under the impression from some old data protection act training (or similarly boring) that only the card that paid for the service can be refunded, thus preventing fraud. The Card Payee is responsible for all parties booked under that card, thus in equal measure the hotel is responsible for refunding the card.

    I'm 90% sure that's right, but feel free to correct me!

    And I wish I had your Card Processing Company - if I make a refund, I have to pay the % on the initial monies AND the refund, so a double whammy. Scourge of my life these companies.
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