current problem with access to virgin Mobile account login

katejo

Is anyone else having this problem? When I put my password in, I get an "oops we have a technical problem message". This has been going on since early yesterday. I am sure that it isn't a password problem.

mrcamp

Just tried it now and it works for me.

lexon123

Works for me too.

katejo

I have tried again both on my laptop and my iPod Touch. This includes restarting the laptop. Sometimes it accepts my password and appears to have logged me in but when I try to click on my current account/charges/tariff info, I get the error message again. The wording of it has changed slightly since this morning so they must be aware of a problem.

Myser

Try clearing the cache in your broswer and reloading the page.

katejo

Myser wrote: »

Try clearing the cache in your broswer and reloading the page.

I did try that but it failed. However i have just rung virgin mobile and got a message to say that they definitely do have technical problems and will not be able to answer questions until tomorrow.

AndyPK

They like you to use Internet explorer I think. Very fussy about browser.