Post office error in my favour

jamesd

The answer is easy: it's a mistake, help them to correct it. This is not necessarily the legal answer. It's the correct human answer.

niftyone

Conscious ? whilst Jez was here he to took the opportunity to tout for biz in another post.

jonesMUFCforever

My take on this is this - if you had been given the wrong rate and you had lost out you surely would have insisted on it been corrected.

Do the right thing - go and see them and work it out.

Drp8713

I disagree in this case that it is right to give it back.

When you come back from holiday and are stuck with some Euros they give you an exhange rate of 1 Pound to 1.32 Euros to buy them

The next person that walks through the door they then sell your Euros at 1 Pound to 1.1281 Euros to them.

I don't think thats very moral. Tell them to buy at the same rate they sell and this wouldnt happen. they are govenment owned and therefore shouldnt be ripping us off

GoldenShadow

In my local PO and most I go to there are signs all over the place saying 'check your change before you leave, once you leave the premises we don't care' or thereabouts. Evidently they should make the same checks to ensure they have given out the correct amount of monies, so it seems rather ironic that they've come to your house begging.

Morally I would find it difficult to keep the extra probably, but then it depends how much it is I suppose as well, can't think its a huge amount though. My local PO is a nice family as well who I have a chat with and I wouldn't want to make them out of pocket.

The fact the manager has been around to your house suggests desperation, someone is going to be facing a severe kick up the backside but that's not your problem, nor do I imagine, is it the problem of the person who sold them to you, its probably the manager being held at gun point to fix it hence the visit! Makes me think it must be a fair amount of euros for them to care and not just write it off?!

McKneff

My take on it....

Any 'honest' person wouldn't come on here and feel they had to ask the question.

bigadaj

Their error, they are a business, if they continue to make errors they should be liable for the loss. Similarly if the manager is incompetent then I have little sympathy, he can cover the cost himself or suffer a warning or worse. Their margins are sufficient to absorb such errors if the reverse had happened they would have little sympathy and would argue about redress no doubt.

pompeyred

Drp8713 wrote: »

I disagree in this case that it is right to give it back.

When you come back from holiday and are stuck with some Euros they give you an exhange rate of 1 Pound to 1.32 Euros to buy them

The next person that walks through the door they then sell your Euros at 1 Pound to 1.1281 Euros to them.

I don't think thats very moral. Tell them to buy at the same rate they sell and this wouldnt happen. they are govenment owned and therefore shouldnt be ripping us off

Hat off to this statement.

The more I think about it the more I think for the above reasons you should keep any extra money.

opinions4u

Unless they could show me that the contract is invalid I'd be telling the it's their problem, not mine.

Hominu

McKneff wrote: »

Any 'honest' person wouldn't come on here and feel they had to ask the question.

I don't believe it's anything to do with honesty.

If someone dropped a note on the floor whilst paying for something, or left a wallet/purse/etc then I'd try to get it back to them. I've rang people up when they've left contact details inside the purse/wallet. I've dropped one off to the police station before when I couldn't do that.

Businesses I treat completely differently. If they give me incorrect change and I question it, they start questioning me. One even refused saying I must of dropped some of it and then proceeded to serve the next person, yet if they charge me wrong they expect me to go back into those stores and say "You've not charged me enough". Not a chance. If they make an error its their fault, just like it's mine if I make an error.

A manager knocking at my front door when I've paid what they requested? I'd tell them where to go.