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Price Increase day after signing contract
cklessa
Posts: 1 Newbie
Hello
I'm looking for some advice
I recently contracted with sky for TV, phone and bb. I was not told about any upcoming price rises on the phone with the advisor.
Only once had I contracted, the day after installation, was I informed via email.
Surely I have the right to be told prior to contracting?
Has anyone experienced this or know what my position is?
Thanks
Craig
I'm looking for some advice
I recently contracted with sky for TV, phone and bb. I was not told about any upcoming price rises on the phone with the advisor.
Only once had I contracted, the day after installation, was I informed via email.
Surely I have the right to be told prior to contracting?
Has anyone experienced this or know what my position is?
Thanks
Craig
0
Comments
-
The tier 1 call centre agents wouldn't know about the increase until it's announced, they're right at the bottom of the food chain.No free lunch, and no free laptop
0
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