We'd like to remind Forumites to please avoid political debate on the Forum. This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

Theorder.co.uk

Poppy9
Poppy9 Posts: 18,833 Forumite
Part of the Furniture 10,000 Posts Combo Breaker
Looking for a new cashback deal - not risking TMO again!!

Found www.theorder.co.uk which had lots of 12 month deals. Read the T&C and they keep mentioning E2save. Emailed them and they say they are part of CPW too.

Anyone had any experience of dealing with this company. Do they pay up for cashback without chasing?
:) ~Laugh and the world laughs with you, weep and you weep alone.~:)

Comments

  • xplora
    xplora Posts: 156 Forumite
    According to:

    Domain name:
    theorder.co.uk

    Registrant:
    The Order New Media Design

    Registrant type:
    Not supplied

    Registrant's address:
    Ardenham Court
    Oxford Road
    Aylesbury
    Bucks
    HP19 3EQ
    United Kingdom

    and http://www.theorder.co.uk/information/customerservices/about/

    I don't think so
  • Poppy9
    Poppy9 Posts: 18,833 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Cashback T&C from the site:


    12 Months FREE on O2 300 min + 250 sms 12M
    Send your 4th, 6th, 8th, 10th and 12th monthly bills within 30 days of the date stated on the relevant airtime bill, to us and we will credit you by cheque with £84.00 each time.

    This will save you £420.00 over the 12 month duration of the contract. In effect this means that your average line rental per month over the contract period is £0.00 per month. Please note: the above calculations are based on the basic line rental of the tariff and do not include itemised billing. The Terms and Conditions of the price match deals vary from our normal Terms and Conditions. Please discard the Cheque Back Leaflet in your welcome pack as the Terms and Conditions differ for this offer. A summary of the price match deal terms and conditions are detailed below.

    Download the special terms cashback vouchers here:
    http://www.e2save.com/files/cashback/special_terms_voucher.pdf

    £201 to £600 claims

    Cash backs are claimed in five equal instalments.

    Instalment 1: - Send us the claim form and original monthly bill showing your name, address, mobile number and tariff you are connected on, that arrives showing you have been connected for 4 months. i.e. if you were purchased on the 1st of January, you need to send in the bill that is dated around the 1st of May. This is 120 days (4 months) after connection. See porting below

    Instalment 2: - Send us the claim form and original monthly bill showing your name, address, mobile number and tariff you are connected on, dated 180 days (6 months) after purchase.

    Instalment 3: - Send us the claim form and original monthly bill showing your name, address, mobile number and tariff you are connected on, dated 240 days (8 months) after purchase.

    Instalment 4: - Send us the claim form and original monthly bill showing your name, address, mobile number and tariff you are connected on, dated 300 days (10 months) after purchase.

    Instalment 5: - Send us the claim form and original monthly bill showing your name, address, mobile number and tariff you are connected on, dated 360 days (12 months) after purchase.

    Receipt Notification

    We will email you when your redemption paperwork is loaded onto our system and when it is processed for payment. It takes upto 14 working days from receipt to load and 28 working days from receipt to process. Hotmail and AOL have a tendency to regard this kind of email as spam, so please add [EMAIL="claimreceived@e2save.com"]claimreceived@e2save.com[/EMAIL] to your authorised user list.

    Returning Originals

    Sorry but we are not able to return originals. So please take a copy for your records.

    Disconnection

    If you disconnect for any reason within 180 days of the initial bill,
    e2save.com will invoice you the minimum sum of £200 plus VAT per
    handset. The actual charge invoiced, will be calculated on the basis of the tariff selected at the time of disconnection.

    Confirmed disconnections through e2save.com customer care department,
    arising during the initial 7-day money back guarantee period are the only exceptions to the above clause. All cash back claims become null and void if you are disconnected within the contract period.

    Change of Address
    We don't have a problem with you changing your address. Please email:

    [EMAIL="addresschange@e2save.com"]addresschange@e2save.com[/EMAIL]


    px.gifpx.gif
    :) ~Laugh and the world laughs with you, weep and you weep alone.~:)
  • xplora
    xplora Posts: 156 Forumite
    Sorry :rotfl: I didn't realise the T&C part.

    I saw some reviews from google, and found most of them are good review.

    Shouldn't be much problem then! but

    12 Months FREE on O2 300 min + 250 sms 12M
    Send your 4th, 6th, 8th, 10th and 12th monthly bills within 30 days of the date stated on the relevant airtime bill, to us and we will credit you by cheque with £84.00 each time.

    You need send them 5 cashback, wow! that's seems a lot for me. I normally do 3 cashback redemption.
  • Poppy9
    Poppy9 Posts: 18,833 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    xplora wrote: »
    Sorry :rotfl: I didn't realise the T&C part.

    I saw some reviews from google, and found most of them are good review.

    Shouldn't be much problem then! but

    12 Months FREE on O2 300 min + 250 sms 12M
    Send your 4th, 6th, 8th, 10th and 12th monthly bills within 30 days of the date stated on the relevant airtime bill, to us and we will credit you by cheque with £84.00 each time.

    You need send them 5 cashback, wow! that's seems a lot for me. I normally do 3 cashback redemption.

    I've only had to do 2 in the past but it seems as though all the decent companies now want 4 or 5 for 100% cash back.

    Other option is Dial-a-phone with the "you at work" site giving £45 cash back plus, £20 for self referral and ordinary cash back to give £10 per month line rental. Only 3 claims and they have a good reputation but it's not 100% free which is what we have become used to. I don't know if I fancy risking 3 contracts (me, OH and DD) with all these claims!!
    :) ~Laugh and the world laughs with you, weep and you weep alone.~:)
  • xplora
    xplora Posts: 156 Forumite
    Poppy9 wrote: »
    I've only had to do 2 in the past but it seems as though all the decent companies now want 4 or 5 for 100% cash back.

    Other option is Dial-a-phone with the "you at work" site giving £45 cash back plus, £20 for self referral and ordinary cash back to give £10 per month line rental. Only 3 claims and they have a good reputation but it's not 100% free which is what we have become used to. I don't know if I fancy risking 3 contracts (me, OH and DD) with all these claims!!

    I stopped doing cashback since a year ago because e2save failed to honor one of the cashback to me and their reason was i sent the bills late. :mad: I sent the bills right after i got my bills and they give me such excuses.

    I am quite happy with the upgrades that the network given me. No cashback need to be claim but they credited to the bill instead. I managed to upgrade one of my O2 contract free 12 months deal but no handset.

    Probably 5 cashback is bad idea for me because i might be busy in one of the month that i suppose to claim cashback. I suggest that you upgrade your contract (if you have one) or take those contract with less than 5 cashback redemption. Who knows you might be busy in one day?

    Good luck then!
This discussion has been closed.
Meet your Ambassadors

Categories

  • All Categories
  • 347.2K Banking & Borrowing
  • 251.6K Reduce Debt & Boost Income
  • 451.8K Spending & Discounts
  • 239.5K Work, Benefits & Business
  • 615.4K Mortgages, Homes & Bills
  • 175.1K Life & Family
  • 252.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.