negative feedback

Wywth

If ebay won't remove it (although they should imo), you can always leave a follow up comment

Particularly useful if the buyer has a habit of leaving negative f/b or worse still, makes their feedback private.

heman2012

They dont have a habit of leaving bad feedback so perhaps its a competitor. I found a link online where you report the feedback and they review it in 24 hours. I also reported the buyer for all the good it will do

heman2012

Update:

Ebay removed the comment, but the negative remains and in its place it reads "comment rempved by ebay"

Is there any way to completely get rid pf the negative?

soolin

heman2012 wrote: »

Update:

Ebay removed the comment, but the negative remains and in its place it reads "comment rempved by ebay"

Is there any way to completely get rid pf the negative?

As stated above, phoning them in the first place probably would have yielded a better result.

You could still try phoning again now.

System

I don't know whether you can get it removed...otherwise everyone would have their negative comments removed. Unless there is a way around it - prove the buyer was being malicious or something? Any decent person would have sent you a message and asked for a refund. I'd defo speak to Ebay though, worth trying the live chat if you can't get hold of them.

campdave

laurenpurdy123 wrote: »

worth trying the live chat if you can't get hold of them.

It's really not.

Wywth

heman2012 wrote: »

Update:

Ebay removed the comment, but the negative remains and in its place it reads "comment rempved by ebay"

Is there any way to completely get rid pf the negative?

Negative. Ebay have removed the offending feedback and left a note so that the person who left it knows it was removed (as opposed to say a computer glitch)

Also others can see that the person who left it had it removed by ebay, so it reflects badly on that user if anyone cares to check up.

Darren.B_2

Ridiculous, definitely get in contact with ebay