Using CCleaner

Cordie

I downloaded CCleaner today and I read from other users that after pressing the Analyze button the process would only take a few seconds. That didn't happen with me 20 minutes later it was still working and the bar at the top read 0%. I got concerned by this point and pressed cancel.

Does anyone know what went wrong because it seemed to download successfully.

closed

same every time?

Cordie

closed wrote: »

same every time?

I did try again and let it continue for another few minutes but the same happened, it seems to be working but it's taking too long.

closed

it could be beacuse it's found a lot of things, or possibly hd is corrupt, which chkdsk c: /F might fix

you could try just doing Run ccleaner instead of analyze, or removing some of the ticks.

Cordie

Thanks for taking the time to reply closed.

I pressed Run and the same thing happened, I am not computer literate so I am not sure what the first part of your reply means. I do have 'Free Internet Eraser' on my computer and I use that frequently.

closed

start,
run
cmd

a black box should come up, in there, type


chkdsk c: /F

checks the hard disk for errors, after a reboot

Cordie

Thanks closed but it's getting too complicated for me to understand now, I think I'll uninstall it and reinstall it another day and see what happens then.

closed

https://www.youtube.com/watch?v=Vf2tBaqav2U

Cordie

Thank you that's very helpful, I'll give it a try tomorrow.

aerostar

Let it run.... you probably have thousands of items in your internet explorer cache, it will take a considerable time to analyise the directory, together with others. And when you ask it to clear them, it will also take a considerable time.

KxMx

Temporary Internet files can be a culprit in delaying scans, especially if you've never deleted them before or only rarely. I'd go into your browser, delete them there, and then re-run CCleaner.