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Help with PPI against Burtons store card and Duet Card

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  • Can anyone help please. My mother was contacted by scheme processing services to inform her that she was entitled to claim money back from my father who unfortunately died and was entitled to claim this money. She was advised that because as she was the executor of the will she could claim this money. She sent the forms and received a cheque for £ 45 as Santander were not regulated until 2005. However the Burton card was taken out between 1995 to 2006 . Is there any way to claim the monies owing from 1995 as it has been established this card was mis-sold. We don't know who to contact. We know Santander won't help and not sure who to contact
  • dunstonh
    dunstonh Posts: 119,595 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    She sent the forms and received a cheque for £ 45 as Santander were not regulated until 2005. However the Burton card was taken out between 1995 to 2006 .

    The however point doesnt matter. It is date of sale that matters and 1995 is before 2005.
    Is there any way to claim the monies owing from 1995 as it has been established this card was mis-sold.

    As the rules and regulations did not exist until 2005, how was it established that the PPI was mis-sold in 1995?
    We know Santander won't help and not sure who to contact

    There is a remote chance (and it is remote) that the insurer carries the liability. It fails in most cases but it is the only potential option left open.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • -taff
    -taff Posts: 15,327 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    If the card was suplied by GE Money you complain to Genworth. Send your rejection from Santander andshow you didn't need the insurance. You may be successful that way. You may not.
    Non me fac calcitrare tuum culi
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