Faulty phone - 7 months left of 24 month contract

Crystalline

Hello, I have 7 months (roughly) left on a 24 month contract with T Mobile. My phone is an HTC Explorer, which I have found frustrating due to it repeatedly telling me that I have no storage space (even after I've deleted loads) and an unresponsive touchscreen. Final straw came yesterday, I can now no longer send or view texts and a call to a T Mobile operator who told me to take the battery and SIM out and replace them has not solved the problem, and worse still left me with a poor signal, unable to use Facebook, and wrong time/date which phone settings won't let me change.

I have a pretty good deal with T Mobile at the moment, 100 mins, unlimited texts and enough net usage that I've never gone over the limit, for £9.11 plus VAT. I'd need a phone on similar terms that is more reliable than my current one as I'm not really interested in getting in repaired.

Does anyone have any advice about how I can go about getting a similar price contract plus free/low cost phone?

chanz4

buy a sim free phone

custardy

Well for starters,HTC offer 2 year warranties
Does your phone have an SD card fitted?

Crystalline

custardy wrote: »

Well for starters,HTC offer 2 year warranties
Does your phone have an SD card fitted?

I can't remember if I actually took out the warranty. I do have an SD card but I still receive constant alerts about lack of space.

grumbler

Crystalline wrote: »

I can't remember if I actually took out the warranty.

You don't *take* it.
It just comes with the phone.

I do have an SD card but I still receive constant alerts about lack of space.

Try moving as much as possible to the card. Delete old unneeded messages and unnecessary apps.

mattyprice4004

No point paying for 2 contracts when you can have the phone repaired for free

JJ_Egan

I would backup and try a factory reset first.
And/ Or check for an update .


But if you don't want the phone repaired any unlocked phone should be OK .


jje