Waiter spilled water on my wifes phone

macman

Why didn't you raise it at the time with the manager? After the event is hopeless if the waiter denies it, it's your word against his.
It's like complaining about a bad meal or hotel room after you have left the establishment-you've severely compromised your case.

ILW

VitaK wrote: »

The debate of whether or not to leave a phone on a table when dining is irrelevant in this context.

Could be considered negligence.
It is common knowledge that drinks get spilled in bars and restaurants all the time.

George_Michael

ILW wrote: »

Could be considered negligence.
It is common knowledge that drinks get spilled in bars and restaurants all the time.

It's also common knowledge that cars get hit by other cars all the time so does this mean that if your car was damaged by another driver and you were not at fault, you wouldn't attempt to claim from their insurers?

Common knowledge or not, the owners and workers of the bar or restaurant must still ensure that their duties are carried out without harm or loss to their customers and if they don't do this, they should cover the cost of any losses caused by them.

Pollycat

macman wrote: »

Why didn't you raise it at the time with the manager? After the event is hopeless if the waiter denies it, it's your word against his.
It's like complaining about a bad meal or hotel room after you have left the establishment-you've severely compromised your case.

^^^^^^ Exactly this

If your wife had spoken to the waiter immediately that this accident happened, you'd know whether the bar was going to do anything about the accident and either be happy that the phone was going to be replaced/repaired at the bar's expense or be asking what you can do about their non-acceptance of liability.

Did the waiter even realise that water/wine had been spilled?
Did he say anything to your wife at the time? e.g. "Sorry about that".
Did your wife even notice that liquid had been spilled at the time?

dalesrider

Majorgowen wrote: »

A Waiter spilled wine on my wife's phone which was on the table in a cafe/bar.

my wife visited with a perfectly working phone and left with a water damaged phone which this morning has died.

So just what did your wife do when this happened?

Did she speak to the staff at that point?

Did she turn it off, dry it off and then put it somewhere to dry....
Or did she just wipe the water off and carry on as normal....

Majorgowen wrote: »

We feel that it should be replaced by the cafe who caused the damage.

If it worked fine for a day and then stopped, then the action after it happened by your wife is the most important part.

But why leave your phone on the table.... There is a very well known scam of someone coming up and talking to people while palming their phone into their pocket.

moaninggit

Majorgowen wrote: »

A Waiter spilled wine on my wife's phone which was on the table in a cafe/bar. I phoned them to ask what they would do about it when she got home and someone took my details and said they'd speak with management and return my call.

That was on Wednesday this week and we have had no call back so far (I realise its only been a few days).

I have done a bit of searching but have struggled to find anything to give us an idea of any rights (if any) we may have to get this resolved in our favour I.e. my wife visited with a perfectly working phone and left with a water damaged phone which this morning has died. We feel that it should be replaced by the cafe who caused the damage.

Hopefully someone on here will be able to give us some advice on this.

Any advice greatfully received thanks

This is a load of b ollocks and it did not happen time to move on:p

GwylimT

Its a bit silly to have a phone on a dinner table anyway, food and drink is a risk and then to use the phone would be very rude. However surely no one who had water damaged a phone or any electrical item would immediately turn it off and put it somewhere to dry out for a substantial amount of time, they wouldn't simply carry on using it as that will cause damage internally.

Pollycat

moaninggit wrote: »

This is a load of b ollocks and it did not happen time to move on:p

Congratulations! :T

You win the prize for the most useless post ever.

How do you know it didn't happen?

artbaron

moaninggit wrote: »

This is a load of b ollocks and it did not happen time to move on:p

Just what I was going to write. It's the second troll OP I've read in as many clicks and like the last one, it's blatantly obvious it's BS.