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Post Office To Introduce Annual Payment for Line Rental & Switch to Talk Talk Network

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  • ValHaller wrote: »
    What happens if you have Post Office Homephone and Broadband from another supplier?

    When this talk talk switch occurs are you going to lose your broadband?


    This is a very good question. As they are severing their ties with BT I would imagine all their customers' phone lines will be migrated to talktalk LLU? Who knows?
  • brewerdave
    brewerdave Posts: 8,711 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    This is a very good question. As they are severing their ties with BT I would imagine all their customers' phone lines will be migrated to talktalk LLU? Who knows?


    ...but they won't be able to transfer customers over on exchanges with no TalkTalk presence - about 2600 exchanges by my estimation!:)
  • MillicentBystander
    MillicentBystander Posts: 3,518 Forumite
    edited 15 July 2013 at 8:16AM
    brewerdave wrote: »
    ...but they won't be able to transfer customers over on exchanges with no TalkTalk presence - about 2600 exchanges by my estimation!:)



    Indeed. But to be fair the ones who are forced into finding another supplier (thereby negating the apathy factor) will be the winners. Certainly the ones who take phone and broadband from PO anyway. They are basically reselling talktalk with a huge mark up (£12.80/mth for a service talktalk are selling for £6.50/mth??). Now, ordinarily companies doing this could point to a much better 'in house' CS Dept.......
  • brewerdave
    brewerdave Posts: 8,711 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Indeed. But to be fair the ones who are forced into finding another supplier (thereby negating the apathy factor) will be the winners. Certainly the ones who take phone and broadband from PO anyway. They are basically reselling talktalk with a huge mark up (£12.80/mth for a service talktalk are selling for £6.50/mth??). Now, ordinarily companies doing this could point to a much better 'in house' CS Dept.......

    ...but are they likely to force people to leave on non LLU exchanges - would decimate their customer base!!
  • brewerdave wrote: »
    ...but are they likely to force people to leave on non LLU exchanges - would decimate their customer base!!



    I honestly don't know but if they didn't they would end up with 2 'classes' of customer. But I'm suspecting with the ludicrous price they currently charge for BB there would still be profit for them to retain non LLU customers. Interesting times.
  • Somerset
    Somerset Posts: 3,636 Forumite
    Part of the Furniture Combo Breaker
    I honestly don't know but if they didn't they would end up with 2 'classes' of customer. But I'm suspecting with the ludicrous price they currently charge for BB there would still be profit for them to retain non LLU customers. Interesting times.

    I'm with the PO on a non LLU exchange.

    So if they want ? to keep customer's like me, they'll have to have a separate contract with a BTish provider that can cater for non LLU exchange's ?

    Is there any easy way for me to check, who does/can provide to my exchange ?
  • Somerset
    Somerset Posts: 3,636 Forumite
    Part of the Furniture Combo Breaker
    Thanks Millicent. I'd already seen that site but it doesn't have info about who supplies an exchange ( unless I've missed it ).
  • Somerset wrote: »
    Thanks Millicent. I'd already seen that site but it doesn't have info about who supplies an exchange ( unless I've missed it ).



    It does! Just input your post code and click on the exchange that appears - the llu BB suppliers are in the right hand column.

    this is my info:

    LLU operator presence AOL: Enabled
    O2 / Be: Enabled
    C&W: Enabled as of 20/05/2005
    Digital Region: Enabled
    Edge Telecom: Not available
    Entanet: Not available
    KC (Kingston): Not available
    Lumison: Not available
    NewNet: Not available
    Node4: Not available
    Pipex: Not available
    Redstone: Not available
    Rutland Telecom: Not available
    Sky / Easynet: Enabled
    Smallworld: Not available
    Spectrum: Not available
    TalkTalk (CPW): Enabled
    Tiscali: Enabled as of 15/03/2006
    Tiscali TV: Enabled as of 15/03/2006
    WB Internet: Not available
    Zen Internet: Not available

    Ofcom Classification
    Market 3
    Four or more 'principal' operators provide broadband services at this exchange. Service in this area has been deregulated!
  • Somerset
    Somerset Posts: 3,636 Forumite
    Part of the Furniture Combo Breaker
    Apologies, you are absolutely right. The joy of living in the country !

    Market 1 : This exchange has BT Wholesale as the sole provider of broadband services.

    The long list of (unbroken) red crosses made me dizzy.

    So I'm either stuck with BT or someone that uses the BT system ?
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