Post Office To Introduce Annual Payment for Line Rental & Switch to Talk Talk Network

MillicentBystander

ValHaller wrote: »

What happens if you have Post Office Homephone and Broadband from another supplier?

When this talk talk switch occurs are you going to lose your broadband?

This is a very good question. As they are severing their ties with BT I would imagine all their customers' phone lines will be migrated to talktalk LLU? Who knows?

brewerdave

MillicentBystander wrote: »

This is a very good question. As they are severing their ties with BT I would imagine all their customers' phone lines will be migrated to talktalk LLU? Who knows?

...but they won't be able to transfer customers over on exchanges with no TalkTalk presence - about 2600 exchanges by my estimation!:)

MillicentBystander

brewerdave wrote: »

...but they won't be able to transfer customers over on exchanges with no TalkTalk presence - about 2600 exchanges by my estimation!:)

Indeed. But to be fair the ones who are forced into finding another supplier (thereby negating the apathy factor) will be the winners. Certainly the ones who take phone and broadband from PO anyway. They are basically reselling talktalk with a huge mark up (£12.80/mth for a service talktalk are selling for £6.50/mth??). Now, ordinarily companies doing this could point to a much better 'in house' CS Dept.......

brewerdave

MillicentBystander wrote: »

Indeed. But to be fair the ones who are forced into finding another supplier (thereby negating the apathy factor) will be the winners. Certainly the ones who take phone and broadband from PO anyway. They are basically reselling talktalk with a huge mark up (£12.80/mth for a service talktalk are selling for £6.50/mth??). Now, ordinarily companies doing this could point to a much better 'in house' CS Dept.......

...but are they likely to force people to leave on non LLU exchanges - would decimate their customer base!!

MillicentBystander

brewerdave wrote: »

...but are they likely to force people to leave on non LLU exchanges - would decimate their customer base!!

I honestly don't know but if they didn't they would end up with 2 'classes' of customer. But I'm suspecting with the ludicrous price they currently charge for BB there would still be profit for them to retain non LLU customers. Interesting times.

Somerset

MillicentBystander wrote: »

I honestly don't know but if they didn't they would end up with 2 'classes' of customer. But I'm suspecting with the ludicrous price they currently charge for BB there would still be profit for them to retain non LLU customers. Interesting times.

I'm with the PO on a non LLU exchange.

So if they want ? to keep customer's like me, they'll have to have a separate contract with a BTish provider that can cater for non LLU exchange's ?

Is there any easy way for me to check, who does/can provide to my exchange ?

MillicentBystander

http://www.samknows.com/exchange_search

Somerset

Thanks Millicent. I'd already seen that site but it doesn't have info about who supplies an exchange ( unless I've missed it ).

MillicentBystander

Somerset wrote: »

Thanks Millicent. I'd already seen that site but it doesn't have info about who supplies an exchange ( unless I've missed it ).

It does! Just input your post code and click on the exchange that appears - the llu BB suppliers are in the right hand column.

this is my info:

LLU operator presence AOL: Enabled
O2 / Be: Enabled
C&W: Enabled as of 20/05/2005
Digital Region: Enabled
Edge Telecom: Not available
Entanet: Not available
KC (Kingston): Not available
Lumison: Not available
NewNet: Not available
Node4: Not available
Pipex: Not available
Redstone: Not available
Rutland Telecom: Not available
Sky / Easynet: Enabled
Smallworld: Not available
Spectrum: Not available
TalkTalk (CPW): Enabled
Tiscali: Enabled as of 15/03/2006
Tiscali TV: Enabled as of 15/03/2006
WB Internet: Not available
Zen Internet: Not available

Ofcom Classification
Market 3
Four or more 'principal' operators provide broadband services at this exchange. Service in this area has been deregulated!

Somerset

Apologies, you are absolutely right. The joy of living in the country !

Market 1 : This exchange has BT Wholesale as the sole provider of broadband services.

The long list of (unbroken) red crosses made me dizzy.

So I'm either stuck with BT or someone that uses the BT system ?