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Green Flag

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  • GabbaGabbaHey
    GabbaGabbaHey Posts: 1,118
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
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    I went with Green Flag for European cover, to top up the cover that comes with my bank account.

    Went to Le Mans in my BMW Z4M Roadster this year. On the Saturday night, the car was making a groaning sound when turning the steering wheel. Rang Green Flag (their European centre speak perfect English) and they arranged for a breakdown service to recover the car. They diagnosed a fractured power steering hose. Green Flag paid for us to get a taxi back to our campsite and arranged for me to collect a hire car on the Sunday. On the Monday, the breakdown service took the car to the local BMW dealer, who investigated and found that the hose was on back order with BMW in Munich for 10+ working days. Green Flag paid for the hire car for the remainder of the holiday, another hire car to get us from the ferry to our house when we got back to the UK, and also repatriated the Z4 from France to my local BMW dealer here in the UK.

    The only thing I had to pay for was the repair. Green Flag were amazing throughout - they always rang back when they said that the would, their staff were bi-lingual and always happy to talk to people when my French wasn't up to the job, and really gave the impression that they wanted to help.
    Philip
  • Jamie_Carter
    Jamie_Carter Posts: 5,282 Forumite
    I used to be with Green Flag, and National Breakdown (as they were previously called), through my TSB credit card. Back then I had old bangers, and called them out many times, with no problems at all.

    The only reason I am now with the AA, is because it is through my bank account.
  • Daz2009
    Daz2009 Posts: 1,202
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    I signed up with Green flag on 17/11 with a start date of 23/11.

    Still waiting for my documents to come so not a good start :(
  • Fruitcake
    Fruitcake Posts: 59,533
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    I've been with Green Flag for about twenty five years and have used them three times. All three were recovery, two back home and one to a specialist garage.


    My Uncle/FiL had his car and caravan recovered home from a holiday abroad (Wales misstooth.gif).


    I have no experience of any other breakdown/recovery company, but I would recommend Green Flag based on my experience with them.
    I married my cousin. I had to...
    I don't have a sister. :D
    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
  • Gavin83
    Gavin83 Posts: 8,757
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    Had to call them out twice. Both times I was extremely impressed, quick response with friendly and knowledgable drivers. Well recommended.
  • In many areas & in particular the north west of England Green Flag no longer use local garages for call outs, they use Egertons Recovery Ltd who are a large company with many depots stretching from the north west down to Warwickshire.
  • RAC have got awful of late. They play by a set of rules and procedures that bear no relationship to common sense and the business seems to be run more for the benefit of their employees than their customers.
  • heres an offer for the AA through quidco, takes a few months for cashback, and quidco is £5 a year, i did this for greenflag months ago when i was going on a 500 mile trip,
    http://www.hotukdeals.com/deals/aa-breakdown-cover-including-parts-cover-brilliant-price-home-recovery-parts-from-1730103
  • Daz2009
    Daz2009 Posts: 1,202
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    Is there a Green Flag representative on this forum ?
  • Stoke
    Stoke Posts: 3,182 Forumite
    I'm with Green Flag and have been for 2 years. As said, they use local garages. I've called them out twice thus far:
    First time I was stuck in some posh hotel in the middle of nowhere due to work and it took them well over an hour to find me. That said, as I'd blown the main fuse (80amps!!) I half expected to say it's a tow job but the mechanic made me a makeshift fuse using some thick cable, some tape and a wall fuse. Probably not safe for prolonged use but was fine until I could get to the dealer and buy a new main fuse a few days later.

    Called them out earlier this year due to some dong deciding it was clever to undo my wheel nuts. I had to bank the car and unfortunately the scissor jacks supplied by VW are useless, so I needed a proper jack. This time took about 20 minutes and was very friendly and very good.

    I'm thinking of cancelling my home start though and asking for their rescue to anywhere policy. It's the same price I believe.
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