Green Flag

JeremyCH

Hi,

I'm considering switching my breakdown cover to Green Flag from RAC as it's about 1/2 the price but can't spot any feedback on it nor do they feature in the motoring guide section.

Has anyone any feedback on them before I switch?

Thanks

jeremy

jobdone1

My experience from the time i used rac was shocking so anything is worth a shot other that the rac i would say

marlot

I'm with green flag, but haven't had to use them so no idea on their performance

50Twuncle

Green Flag tend to use local garages for call-outs
I have been with GF on and off for 20 years and have had to call them out twice in that time - no complaints at all - they arrived very quickly and were professional - both times were local garages - so it depends on their ability to solve problems...

Stooby2

Green Flag are as good as the local recovery services they call out. Had some outstanding service with a broken down Land Rover. Had appalling service with a broken down Honda VT500 - that was set on fire by the recovery monkey. To be fair to Green Flag they were equally mortified when I rang them to complain and got two year's free cover out of it, plus repair costs etc.

eschaton

I joined Green Flag last year and am now in my 2nd year.

I called them out last year, the first time I had called any breakdown company out in 21 years of driving.

The agent arrived in 10 minutes as he had been at another call nearby, it was near 5pm on a Sunday afternoon.

I didn't expect him to be able to fix the fault and with what it turned out to be, he wouldn't have been able to anyway.

As the local dealer was closed, he towed the car home about 8 miles and told me to phone them in the morning and someone would come out and tow the car again to the local dealer.

As the local dealer a few miles away is totally incompetent, I really wanted them to tow the car 25 miles to where I bought it - not a problem. I didn't want the car towed until the afternoon as I had booked a hire car from 4pm - not a problem again, they gave me a one hour window of when they arrive and they turned up just after 3pm and I arrived at the dealer at 3:50pm.

Considering I only paid £50 odd for 12 months cover, the service was first class.

ariba10

We have been with them for a number of years.

Called on them once and they were with us within 15mins, and fixed the problem.

typistretired

My husband and I are with Green Flag and have just got our renewal letter which states we have 3 years no call out entitlement but the premium has gone up from £55.12 to £72.08 for this next year. When I went to their website and applied for a quote in my name and email with exactly the same details the quote came out with £57.24. So this no call out discount seems to be worthless!!!!

50Twuncle

typistretired wrote: »

My husband and I are with Green Flag and have just got our renewal letter which states we have 3 years no call out entitlement but the premium has gone up from £55.12 to £72.08 for this next year. When I went to their website and applied for a quote in my name and email with exactly the same details the quote came out with £57.24. So this no call out discount seems to be worthless!!!!

If you apply through Quidco - you will get £40 back on a Recovery Plus policy as well - making your annual policy cost only £17.24 !!!

poppasmurf_bewdley

We have two cars with Green Flag breakdown via the Caravan Club.

My daughter called them out twice last year and they were there within an hour and got her going both times.

I called them out once a few years ago in the middle of nowhere, and the mechanic detected something I'd never heard of before, cleaned it and got me going again in less than an hour.

I recommend them to you.

john_white

The worst mistake I made.

Car wouldn't start, Green flag to the rescue! Well, first off he sprayed east start in to the supercharger. This didn't help. Then he sprayed it in to air filer box and it started. Bounced it off the rev limiter from cold, lots of smoke! Couldn't reconnect the supercharger hose. EML came on as a result, he couldn't reset it. Dropped the clip so reversed the car on to the lawn!!

2 hours later said best bet to take to dealer to sort the supercharger pipe. Also said cause of problem was likely a sensor. Said would be fine to drive with pipe disconnected.

Off he went.

So after 2 hours I had a car now running but with the EML on and pipes disconnected. I spoke to a local specialist who said do not drive it. Came out reconnected pipes, reset EML, tested the battery, which was at fault, nothing else wrong, just needed a new battery, 10 mins! Sorted.

Why Green flag couldn't just test the battery and give it a boost I don't know.

Will never use again.