Sky unlimited broadband An absolute joke plz help!

xchelcx

Ive been with sky for nearly 2 years and in this whole period i have had connection problems with the broadband. Cutting out at least 2 times a day, disconnecting for hours on end occasionaly. I have complained so many times i cant add up on both hands.

They have sent numerous engineers out and done numerous of line tests and nothing comes back that theres a problem.

Surely there is something wrong but they cant find an issue.

What can i do???

Legal advice really needed.

Thanks

Mr_Pitiful

I have the same issue with them. Sometimes it'll cut off 10 times a day, sometimes 10 times an hour. No idea what's wrong!

xchelcx

I know exactly the same thing to me its a joke!
Called them 3 times this evening and each time the advisor put the phone down on me.
Making a complaint right away so frustrated.

ihateyes

i just moved from BT to Sky, and aprt from the connection dropping 3 times in the first 15mins of connecting the hub up, its been brilliant since.

i was aware beforehand that this seems to be a problem for some customers.

JJ_Egan

xchelcx wrote: »

Ive been with sky for nearly 2 years and in this whole period i have had connection problems with the broadband. Cutting out at least 2 times a day, disconnecting for hours on end occasionaly. I have complained so many times i cant add up on both hands.

They have sent numerous engineers out and done numerous of line tests and nothing comes back that theres a problem.

Surely there is something wrong but they cant find an issue.

What can i do???

Legal advice really needed.

Thanks

Sounds like its an problem internally has your internal wiring etc been checked .

jje

LouiseTopp

That's a bit worrying as I have signed up with Sky broadband unlimited as I want to leave TalkTalk. :huh:

sirmosh

Must be related to your line or local problem because Sky have been flawless for me so far. I was reluctant to go with them but As a former Be customer I couldn't turn down their free TV and Broadband offer, luckily I've had a great experience so far.

oldagetraveller

Post no. 8 reported as pork and ham.

kwikbreaks

rickymeyer703 wrote: »

Will it be better with Tergao Networks data connectivity?
Check out their blog at blog.terago.ca

I doubt it - much too far plus they have to resort to using really thick spammers to get business.