Vodafone Payg Price Rise Leaves Customers Angry

Ypaymore

"Vodafone is set to feel the wrath of its pay as you go customers after it was revealed that they may pay significantly more for their calls under a new price initiative.
The operator had originally charged prepay calls by the second, but from 1 August it will charge by the minute and round up, meaning that users who talk for 61 seconds will pay 50p rather than 26p they paid originally – a 92% increase.
A concealed message on Vodafone’s official website announced the news as a benefit for customers. It said: ‘No more complicated pricing, just clear, straightforward per minute charges. That way, you’ll always know exactly how many minutes you have left.’
However, customers have taken to its PAYG services forum to register their disappointment with the changes. One comment said: ‘Please don’t patronise us. This is being introduced to make more money for Vodafone and it doesn’t make things simpler.’
Vodafone was unavailable for comment."


http://www.mobiletoday.co.uk/News/25907/Vodafone_prepay_price_hike_leaves_customers_angry.aspx

Ypaymore

Also see: http://www.bbc.co.uk/news/technology-23240421

d123

Ypaymore wrote: »

No more complicated pricing, just clear, straightforward per minute charges. That way, you’ll always know exactly how many minutes you have left.’

Typical arrogant, expensive Vodafone :mad:.

Lets hope customers show their displeasure by moving network, a reduction in customers and income is the only way Vodafone will learn.

diamonds

LOL the ironicness, 3UK launch 3p calls Vodafone charge 50p for a 2 min call, that's 6p on 3....

And who owns 50% of Voda AU ? 3AU - it was merged into V AU.

God when you cant even see what your partner & competitor is doing in you HOME country, you have no clue - that's what happens when you outsource EVERYTHING, you lose marketshare aswell as any substance you previously had (once apon a time).

gjchester

Ypaymore wrote: »

"Vodafone is set to feel the wrath of its pay as you go customers after it was revealed that they may pay significantly more for their calls under a new price initiative.

I wondered what would go up to pay for the cuts to EU roaming costs, I guess now we know.

Frozen_up_north

gjchester wrote: »

I wondered what would go up to pay for the cuts to EU roaming costs, I guess now we know.

Vodafone marketing clearly didn't hear Three announce their 3-2-1 PAYG deal at the beginning of July...