edited 30 November -1 at 1:00AM in Reclaim Bank & Credit Card Charges
9 replies 1K views
When I upped my overdraft limit with HSBC to £300 I thought that this would mean that I would not be able to go over this £300 as it is a LIMIT. But it seems that this is not the case. As I rarely have the chance to check my account balance, I rely on this limit and I thought that I would not be able to go over this. Today my card declined and to my dismay I discovered that I was over £600 overdrawn and left without any money until I get paid at the end of the month. I immediately called HSBC and had no option but to up my overdraft. I have also learned that I will also be charged £150 for going beyond my overdraft limit. I would like to know what is the point of having it stated as an overdraft limit when a customer is able to go over it? Has anyone had the same experience? Am I able to claim back these charges?
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