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Vodafone usage check

xbrenx
xbrenx Posts: 962
Part of the Furniture 500 Posts
Forumite
Hi

Is there any way to check what minutes/data I have used/have left with Vodafone? I can't find anything. My account always shows this section as loading but it never does.

With Orange I was able to text a certain number and it would send the info as another text, is there anything like this for Vodafone?

Thanks in advance

Comments

  • Cycrow
    Cycrow Posts: 2,639 Forumite
    Your profile page on the vodefone site should display your usage amounts, it sounds like something isn't working correctly in your browser.

    otherwise, if you have a smartphone, you could download the my vodafone app, that will also show you.

    otherwise, you can use 44555 to check your usage
  • cm7
    cm7 Posts: 298
    Part of the Furniture
    Forumite
    Did you port your number? Mine's like that after porting, they said it'll be fine next month.
  • xbrenx
    xbrenx Posts: 962
    Part of the Furniture 500 Posts
    Forumite
    ahhhh yes I did port my number. Thanks.
    The 44555 number works :-)
  • Vodafone
    Vodafone Posts: 4,297 Organisation Representative
    Hi xbrenx,

    If you're having still problems accessing the billing information you need in a months time could you email me with your details via the link in our profile here?

    All you need to do is copy and paste the link into your web browser and it'll take you to the Contact us form on our website. To make sure it reaches me could you also quote the code WRT135 - MSE in the subject line?

    Once sent you'll receive an automated reply with a reference number. Could you update the thread with this and I'll get back to you as soon as possible?

    Kind regards,

    Lee

    Web Relations

    Vodafone UK
    “Official Company Representative
    I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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