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Fidelity want a driving licence or passport to return money

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  • sabretoothtigger
    sabretoothtigger Posts: 10,036 Forumite
    Part of the Furniture 10,000 Posts Photogenic Combo Breaker
    Some people think voting by post shouldnt be allowed but it is and no photo or other expensive signed documents are required last time i checked

    Ive not had a finance company accept receipt of voting papers but refuse to accept Im a valid citizen, maybe Fidelty will and I realise the letter says as much but I think its a reasonable argument to take up if buying the passport is a pain, etc
    If this lady really has just moved then its not likely to work out
  • innovate
    innovate Posts: 16,217 Forumite
    10,000 Posts Combo Breaker
    If she exists, she will be able to produce her birth certificate.
  • FWIW, I was told by an online bank, that they would except a certified copy of an old passport, if it has only recently expired.

    Certainly as you can travel on a passport which is six months out of date, I cant see why they would not be able to take it.

    If this is the case, then try to speak to someone in authority or be charming!
  • xylophone
    xylophone Posts: 45,609 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    https://www.gro.gov.uk/gro/content/certificates/default.asp

    Anybody can get a birth/death/marriage certificate for anybody else, related or not.
  • spacey2012
    spacey2012 Posts: 5,836 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Ask them what legislation they are obeying by not returning the investment and the wording of the act.
    Be happy...;)
  • dunstonh
    dunstonh Posts: 119,678 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Birth certs are not suitable for id checks.
    Ask them what legislation they are obeying by not returning the investment and the wording of the act.

    The money laundering ID check rules were extended a few years back to cover not only money in but also money out.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • innovate
    innovate Posts: 16,217 Forumite
    10,000 Posts Combo Breaker
    dunstonh wrote: »
    Birth certs are not suitable for id checks.

    They are, according to the FCA website, for a SAR.
    http://www.fca.org.uk/static/fca/documents/data_protection.pdf

    Plus I have seen birth certificates listed as valid form of ID on several financial institutions' websites.
  • kkgree1
    kkgree1 Posts: 328 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    My cousin had a similar issue with ID when we had to satisfy Isle of Man regulations in regards to money withdrawals.

    She didn't have a passport but they would accept her birth certificate, along with a photo driving licence. All had to be certified.

    With regards to certification, I managed to get my local bank branch manager (Britannia) to certify my passport and driving licence for free.
    Mortgage free wannabe
    Mortgage (November 2010) £135,850
    Mortgage (November 2020) £4,784
  • Sparky47
    Sparky47 Posts: 314 Forumite
    innovate wrote: »
    They are, according to the FCA website, for a SAR.
    http://www.fca.org.uk/static/fca/documents/data_protection.pdf

    Plus I have seen birth certificates listed as valid form of ID on several financial institutions' websites.

    Most of the financial institutions I have seen only accept a birth certificate for under 18s not adults.
  • dunstonh
    dunstonh Posts: 119,678 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Sparky47 wrote: »
    Most of the financial institutions I have seen only accept a birth certificate for under 18s not adults.

    Pleased you said that as that matches our requirements. I looked it up to verify if there had been any change on the birth cert front.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
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