Fidelity want a driving licence or passport to return money

Yorkie1

Would a provisional D/Lic be accepted in any event? I thought it was often declined because it doesn't have a photo (if I recall rightly)?

jackieblack

Yorkie1 wrote: »

Would a provisional D/Lic be accepted in any event? I thought it was often declined because it doesn't have a photo (if I recall rightly)?

They do have a photo. (My daughter got hers last month)
£50 + cost of photos

robatwork

The OP friend's issue is that Fidelity shouldn't have accepted the investment before doing any checks necessary.

If they have "rules" that they won't pay out money without certain ID, then they shouldn't let you pay it in under different rules.

theoretica

If she still looks like the photo on the out of date passport won't they accept that? As she doesn't need it of travel I don't see why it needs to be in date. Worth asking.

MarkBargain

Thanks for the postings.

I thought she was on the electoral role.

They wouldn't accept the out-of-date passport.

Yes, exactly, why take the money and invest it in the fund without doing an ID checks, but refuse it when she wants to withdraw? Maybe that is standard practice, but seems slightly unfair. If she had have known, she could simply have invested with her bank!

Funky_Bold_Ribena

Can she not say that as they have failed to abide by the money laundering procedures she just wants her initial investment returned as it would have been if it hadn't been accepted?

innovate

She can say that but it will make no difference.

They will have their reasons for why they are asking now, and they do not have to / are not legally allowed to tell her why.

theoretica

Usually these requirements for ID have long lists of alternatives for if you don't have a passpost/driving licence. Eg this one:
http://www.skipton.co.uk/savings_and_investments/pdfs/provingYourIdentity.pdf

sabretoothtigger

I thought she was on the electoral role.

register to vote by post and they send tons of proof.

council tax statement might be another cheapy. IRS definetly

innovate

sabretoothtigger wrote: »

register to vote by post and they send tons of proof.

council tax statement might be another cheapy. IRS definetly

That is all proof of address, not proof of ID. You generally need a valid passport, a new-style driving licence, or a certified copy of your birth certificate to proof your ID.