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undercharged and then re-invoiced the extra ?

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Comments

  • unholyangel
    unholyangel Posts: 16,866 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Surely as someone in the industry, you'd have been aware of what the going rate was approx/exactly. If the amount was short you should have queried it.

    Whether they can ask for the extra or not will likely depend how the contract was formed. In other words, whether you agreed to buy 20 bits for £310 but should have been charged £400 or whether you agreed 20 bits at £20 each but they only charged £310.

    But as others have said, if this is a supplier you deal with regularly and are generally good....you may want to consider not shooting yourself in the foot - regardless of how the agreement was formed.
    You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride
  • Fosterdog
    Fosterdog Posts: 4,948 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Hang on a minute - What If I had not had an account and had paid cash or a debit card and walked out of the door - what would they do then ? I have completed the contract of sale by signing for the quantity of goods at the price they have stipulated when I signed the delivery note ( being an account customer) - the mistake is theirs at any time after that point surely

    Hang on a minute, now you are saying that you were told it would be x amount for so many pieces of timber when earlier you said that they had put the wrong number in the quantity. So how many pieces of timber did you ask for, how many were put on your sales sheet and how many did you actually get?

    If this place is anything like my three most local builders yards if they know you, you just tell them you want x number of an item and they just let you take your car/van as close as possible and let you load it yourself. The only time they don't do this is if they don't know you or the items need a forklift. Is your supplier the same? Did they let you load it yourself?

    Did you not give your customer an estimated cost of materials before buying them? If you use this yard regularly and you had to quote a customer for say 50 pieces of timber surely you would check roughy how much that would cost based on previous orders and not just go along and buy them.

    If you asked for 50 units and your sales sheet says 50 units and you actually got 50 units as long as the price on the sales sheet is what you've actually paid then you don't owe them the money but may lose your supplier if you don't pay.

    If you asked for 50 units and your sales sheet says 25 units and you actually got 50 units then you either owe them the money or have to take the timber back, you have only paid for 25 so that is all you should have.

    If you had paid cash and the latter has happened then they can still chase you for payment.
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