mortgage ppi claim

the_boy_with_no_name

hi guys,
i took out my first ever mortgage with the clydesdale bank in 2005 and have been with them ever since.

when i took out the mortgage i wasnt told that accident, sickness & redundancy protection insurance was optional, so in my opinion i was mis-sold it. I have very good conditions at work that mean that if i was to be off sick ( i have never been off sick in 12 years) i would recieve full pay for at least 6 months & my job is very secure. if i had of knowan that this was optional i would not have taken it.

i am planning on phoning up the Clydesdale and putting a claim in, but i'm sure the payments were being taken by another company.

who do i have the claim with?

thanks

dunstonh

when i took out the mortgage i wasnt told that accident, sickness & redundancy protection insurance was optional, so in my opinion i was mis-sold it.

Were you told you had to have it? Do you have any evidence to back up your allegation?

I have very good conditions at work that mean that if i was to be off sick ( i have never been off sick in 12 years) i would recieve full pay for at least 6 months & my job is very secure. if i had of knowan that this was optional i would not have taken it.

The FOS have rejected complaints with 6 months full pay, 6 months half pay. Whilst that can work very well with loan and credit card PPI. It is not good enough for MPPI.

who do i have the claim with?

You complain to the firm that you bought the MPPI through. If that was the bank, then you complain to the bank.

At the moment, your complaint is about as weak as you can get and easy to reject. Your only real hope is if you get lucky with an auto payout or their file shows another failing that you are not aware of.

_Andy_

" if i had of knowan that this was optional i would not have taken "

So you assumed it wasn't optional. What was to stop you from asking at the time?

the_boy_with_no_name

_Andy_ wrote: »

" if i had of knowan that this was optional i would not have taken "

So you assumed it wasn't optional. What was to stop you from asking at the time?

being young at the time and with it being my first ever house purchase i put my faith in the bank thinking they would look after me.
i'm much wiser now though and ask a lot more questions.

_Andy_

the_boy_with_no_name wrote: »

being young at the time and with it being my first ever house purchase i put my faith in the bank thinking they would look after me.
i'm much wiser now though and ask a lot more questions.

Doesn't make it mis-sold though.

JimmyTheWig

So they didn't tell you it was optional.
Presumably they didn't tell you that filling your shoes with baked beans was optional.
Presumably you didn't fill your shoes with baked beans.

What I'm getting at is that to make a case you need to say more than they didn't tell you it was optional. E.g. if they told you it wasn't optional. Or if they made you think it wasn't optional, what did they say to make you think that?
The next question is proving it.
If you've got a piece of paper where they've written to you saying you had to take this, then you'll win the case.
If it's just your memory of something that was said that was a bit ambiguous (which they may well deny that they said) then you'll have a much tougher time of a court beliving you.

Obviously, as dunstonh says, you could chance it anyway. They might pay out rather than go to the hassle of fighting it. But if they choose to fight it, unless you've got something more than you've told us I don't think you've got much chance.

the_boy_with_no_name

i went digging up the loft last night & i found a file with all my paperwork from my first mortgage in it.
there is a form that has been filled in by the bank with things like how will you pay the mortgage if you are off sick or loose your job. is it ticked that i would like insurance cover. i cant remember the conversation that took place.
but, and this is where it becomes unstuck in my opinion, it was not me that ticked it. my mortgage advisor was obviously left handed as all the ticks go to the left on this one for, but they go to the right on the forms i filled in & signed in the bank. there is also a comp slip included in the envelope asking me to sign & return one copy of the these forms.
now if this is not evidence of mis-selling i dont know what is.

McKneff

????

Left handed people don't tick boxes the opposite way to right handed people.
They tick them the same.

????

[Deleted User]

the_boy_with_no_name wrote: »

my mortgage advisor was obviously left handed as all the ticks go to the left on this one for, but they go to the right on the forms i filled in & signed in the bank.

Leaving aside the left/right handed assertions, the fact that you put your signature to this paperwork means that you agreed to the terms and conditions. It's not unusual for the boxes to be ticked in the manner you describe, it's not "evidence" of mis-sale though.

JimmyTheWig

the_boy_with_no_name wrote: »

ticked that i would like insurance cover.

That's not good news for a claim.

i cant remember the conversation that took place.

So if they say that you told them that you wanted insurance cover, you'll have a job to argue that you didn't.

it was not me that ticked it. ... there is also a comp slip included in the envelope asking me to sign & return one copy of the these forms.

It is perfectly valid for you to have a conversation with an advisor, for them to fill in the forms for you (I mean, they need to do something to earn their money!) and for you to sign them. The compliments slip suggests this is what has happened, so I don't think you need to worry about the direction of the ticks to show that.

now if this is not evidence of mis-selling i dont know what is.

You don't need to convince us.
If you are that convinced then put in a claim.
Personally I'm not convinced, but as I say I'm not the person who would make the decision.

McKneff wrote: »

Left handed people don't tick boxes the opposite way to right handed people.
They tick them the same.

I presume that they mean the angle is different, rather than they tick them backwards.

the_boy_with_no_name

thanks for the replies guys, ive phoned them up & lodged a claim. i dont expect to win my case and if i do or dont it is a lesson learned.

for the record my brother is laft handed & he ticks to the left, i assumed this was the case for all lefties!