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Require deposit back from car sales

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Comments

  • redux
    redux Posts: 22,976 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 2 July 2013 at 3:16PM
    That's my thinking too. If I was the seller, paid a garage to look at it and MOT it all in a space of two hours, I would not be pleased if they messed me about.

    The vendor's complaint about being out of pocket for the cost of the MOT is really quite ridiculous, as they'd have a job to sell it as easily without, or it would certainly be worth less without.

    Charging the MOT cost to someone who is not buying the car, who made that decision to back out based on the false description, is even worse.

    But at the moment it's £200, not £50.

    I'd be talking to not only Trading Standards but possibly also the police.

    If there is any reason to suspect that someone else has been given the same runaround on the same or another car, and paid for the same oh-we-only-just-realised MOT renewal, the police should certainly become involved as this might be fraud
  • kerryr1
    kerryr1 Posts: 3 Newbie
    Thanks for your advice everyone. We are still awaiting the refund and have now given up hope of getting it back amicably. I have contacted citizen's advice and they have advised me to write a letter to the company but I have stalled at this point at as I'm not all the eloquent with letters and matters of law etc. It's on my to do list for the weekend.

    fivetide, you are exactly right about the sellers attitude. One of the many reasons we decided to leave was that we realised that if we did have any problems in the future we didn't see us getting any assistance from the garage. If they couldn't be decent with us during the sale what hope did we have with aftersale service.

    I'm not too sure about getting the police involved, in fact I wouldn't even know how to :o
  • fivetide
    fivetide Posts: 3,811 Forumite
    Tenth Anniversary 1,000 Posts Combo Breaker
    Draft something and post it up on here. You'll get many cooks chipping an ingredient!
    What if there was no such thing as a rhetorical question?
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