We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Windows Vista Laptop with o2 dongle and hotspot. Connection Drops. Why?
Sugar_Coated_Owl
Posts: 12,379 Forumite
I have a Windows laptop that runs Vista. I have an o2 dongle and an o2 pocket hotspot. I can connect to the internet without any problems using both the dongle or hotspot. However, the problem is the internet will only stay connected for a few minutes maximum before the connection is lost. You can repeat this process and you will be able to connect and remain connected for a few minutes until the connection is lost.
I can't figure out what the problem is so I was hoping one of you lovely people can help.
I have used the o2 'chat' feature twice. The first time the adviser said it was a problem with the MAC address and that it would be fixed within the hour. This didn't work. The second adviser says I needed to remove the sim and wipe it and put it back in and that would resolve the problem. I did this and it still didn't work.
I know it must be to do with the laptop having Windows Vista because I've used the dongle and the hotspot on my other laptop that has Windows 7 and there are no problems.
The main reason I want to go back to using the Vista laptop is because the screen is sooo much bigger than this laptop.
I hope someone can help, I've been experiencing this problem for about 2 weeks.
I can't figure out what the problem is so I was hoping one of you lovely people can help.
I have used the o2 'chat' feature twice. The first time the adviser said it was a problem with the MAC address and that it would be fixed within the hour. This didn't work. The second adviser says I needed to remove the sim and wipe it and put it back in and that would resolve the problem. I did this and it still didn't work.
I know it must be to do with the laptop having Windows Vista because I've used the dongle and the hotspot on my other laptop that has Windows 7 and there are no problems.
The main reason I want to go back to using the Vista laptop is because the screen is sooo much bigger than this laptop.
I hope someone can help, I've been experiencing this problem for about 2 weeks.
-->♥<-- Sugar Coated Owl -->♥<--
If you believe, you will survive - Katie Piper
Woohoo! I'm normal! Gotta go tell the cat.
If you believe, you will survive - Katie Piper
Woohoo! I'm normal! Gotta go tell the cat.
0
Comments
-
Make and model number of Vista laptop?0
-
Have a look on the internet settings in your browserDon't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.0
-
Hi, it's an Acer laptop. Model number: Aspire 7730.-->♥<-- Sugar Coated Owl -->♥<--
If you believe, you will survive - Katie Piper
Woohoo! I'm normal! Gotta go tell the cat.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.7K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.7K Work, Benefits & Business
- 600.1K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards