Santander discriminate disabled customers

System

OP - You want special treatment not non-discrimination.

Apply for another account with a debit card and transfer money to this from your Santander account you hate so much when their card doesn't arrive or breaks.

You could even get another debit card on the spot in London at Metro Bank!

BobQ

OP- Can you not drive to a branch and park outside, close enough to enable you to visit the branch in person?

ses6jwg

My Santander debit card has been going strong for 3 years.

JuicyJesus

"I'm being discriminated against because they won't give me special treatment over everyone else for my disability" is one of the most pathetic things I've ever heard. It's like those people who go into restaurants and expect a discount because they're veterans/elderly/whatever.

The_pc_tech

As someone who is registered disabled because I have scoliosis of the spine I find it sickening that people use their disability to argue for preferential treatment and in the same breath complain about the way they are treated by others who do not have a disability, the argument does not improve anything, it just perpetuates society's view that disabled people are miserable and resentful which while might be true of a proportion, it isn't true of all and most are just trying to get on with their professional and personal lives.

Your disability does not matter, your personality does and that is something you can control, the bank aren't discriminating against you OP, they are treating you just like any other customer.

The only true disability is your attitude.

pmduk

The_pc_tech wrote: »

...the bank aren't discriminating against you OP, they are treating you just like any other customer.

And that is the whole basis of Disability anti-discrimination: ensuring customers don't receive a lower standard of service because of their discrimination.

richardmk

Santander Foundation detail some reasonable adjustments that they do make to help http://www.disabilityrightsuk.org/sites/default/files/pdf/1_bankaccount_1.pdf

The_pc_tech

True but it does read as though the OP is expecting to jump the queue because of their disability and this irks me somewhat.

Interesting that the OP hasn't told us how they've managed to break so many cards though, maybe they've been practicing their karate chops on them (and that is meant as a joke btw)

I would comment though that out of the cards I have some look a little more brittle than others.

iAMaLONDONER

penrhyn wrote: »

If you have mobility issues how are you going to get around that London? The tube for example is not a friendly place.

All London buses and the DLR are fully accessible

chambta

This thread title is rather misleading isn't it?

I fired it up hoping for some genuinely shocking story and instead I get...er nothing at all.