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Littlewoods, BNPL help

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Comments

  • michele79
    michele79 Posts: 1 Newbie
    Hi i wonder if anyone from littlewoods can help me please? I have accidently gone past the bnpl date and have asked for a settlement figure, this includes interest for the future. How can this be so? Why would I have to pay the interest for the future if I am attempting to settle now? I have always paid my bnpl on time and missed this date due to illness. Littlewoods have been far from helpful. Is there anything I can do to reduce the interest if I am able to pay the amount now? Please any help or advice will be greatfully received. Thanks
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    michele79 wrote: »
    Hi i wonder if anyone from littlewoods can help me please? I have accidently gone past the bnpl date and have asked for a settlement figure, this includes interest for the future. How can this be so? Why would I have to pay the interest for the future if I am attempting to settle now? I have always paid my bnpl on time and missed this date due to illness. Littlewoods have been far from helpful. Is there anything I can do to reduce the interest if I am able to pay the amount now? Please any help or advice will be greatfully received. Thanks

    You have had you interest accruing for the whole BNPL term.
    If you pay before it is due,then the interest is not charged. Go over it and the interest is added. Its not in the future,you already racked it up over your BNPL period.
    Your story (they will have heard them all not doubt) wont change the terms you signed up to.
    Littlewoods want you to pay the interest. Its the aim of drawing you in on BNPL.
  • Littlewoods
    Littlewoods Posts: 160 Organisation Representative
    Hi michele79,

    We will be able to help and provide you with an amount. If you can please send us an email to Help@Littlewoods.co.uk with the details of your query we will be able to assist.

    Many Thanks

    Nicola

    Littlewoods Company Representative
    “Official Company Representative
    I am the official company representative of Littlewoods MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • princesskdw
    princesskdw Posts: 1 Newbie
    Littlewoods_company_representative wrote: »
    Hi michele79,

    We will be able to help and provide you with an amount. If you can please send us an email to Help@Littlewoods.co.uk with the details of your query we will be able to assist.

    Many Thanks

    Nicola

    Littlewoods Company Representative

    Hi Nicola, can you please get someone to respond to me, today is the final day to pay off my BNPL before interest and I have had no response to my email!

    thanks
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    princesskdw wrote: »
    Hi Nicola, can you please get someone to respond to me, today is the final day to pay off my BNPL before interest and I have had no response to my email!

    thanks

    Respond to what? You should have it paid off,or pay the interest you agreed to.
    its buy now,pay later. not buy now,pay at some point with interest free finance until you get round to it.
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