Next can you return unworn brand new clothes?

headgirl49

i have some clothes i bought 12 months ago and still the reciept..they were never worn and still have the tags on. Bought them for my brother, but he moved to spain. So now i found the bag. Should Next still refund me?

bluenoseam

you wouldn't have had any rights to a refund anyway as there is nothing wrong with the items you simply do not want them, after 12 months you're likely to find they won't entertain anything.

Poppy9

There is no way they would accept them as they are 12 months out of fashion, will have been cleared in the sale etc.

Legally you have no right to a refund within even an hour of purchase if you buy in store and simply change your mind. Retailers only have to accept returns if faulty. Many major retailers offer a good will gesture for returns within a specified period, usually between 7-28 days.

headgirl49

Aah i see..

tinkerbell28

No chance.

lynnemcf

The rules must be completely different in the USA, I watched a programme on Hoarding last night and they took a couple of car loads of stuff back to the shops because the purchaser had the receipts.

monty-doggy

Actually I think you may find at the managers discretion you may get an exchange at the latest selling price.
I used to be a mgr for them.

Won't be much now though, maybe 30%-50% of original price?

Pollycat

bluenoseam wrote: »

you wouldn't have had any rights to a refund anyway as there is nothing wrong with the items you simply do not want them, after 12 months you're likely to find they won't entertain anything.

Although I agree that the OP wouldn't have any rights to a refund purely on 'change of mind', the OP mentions Next in the title and Next do offer refund on 'change of mind' (obviously over and above the customer's statutory rights) but I think the time limit is 28 days.

If it were me, I'd either sell as BNWT on ebay or charity shop them.

SuperHan

Pop back to Next, see what they offer. Don't be upset if they say no!

It's always worth a try, because they may do it even if it is not within their advertised policy.

mountainofdebt

headgirl49 wrote: »

i have some clothes i bought 12 months ago and still the reciept..they were never worn and still have the tags on. Bought them for my brother, but he moved to spain. So now i found the bag. Should Next still refund me?

:rotfl::rotfl:

Oh I know I shouldn't but this brightened up a rather carpy day

wealdroam

headgirl49 wrote: »

i have some clothes i bought 12 months ago and still the reciept..they were never worn and still have the tags on. Bought them for my brother, but he moved to spain.

Perhaps you should send the stuff to Spain.

Your brother will be so upset that he forgot to take these things with him, won't he?