Cannot get reply from Ryanair. What to do?

budgetflyer

Their address is

Ryanair Ltd.
Registered Office:
Ryanair Corporate Head Office
Dublin Airport
Co. Dublin
Ireland

Registered in Ireland No. 104547


Now this may not be where they want you to send any correspondence, however, if you need proof of receipt, Id send it here and that way, if you need to take them to court you can prove they got it.

Dowsett

Voyager2002 wrote: »

Disturbing.

So Ryanair could claim that they never received the receipts, and could quite reasonably refuse to pay out without receipts.

I now understand why you are concerned.

Yep...

budgetflyer wrote: »

Their address is

Ryanair Ltd.
Registered Office:
Ryanair Corporate Head Office
Dublin Airport
Co. Dublin
Ireland

Registered in Ireland No. 104547


Now this may not be where they want you to send any correspondence, however, if you need proof of receipt, Id send it here and that way, if you need to take them to court you can prove they got it.

Im not too sure about sending it there. seems like its the airport address. They may have offices there but i am only doing what they told me to do. I shouldnt have to send it there. May have more of a case if i dont send it there in a small claims court if they dont respond. I have had a confirmation of sending on the fax so i know that the fax got there. The letter and fax are the same letter except a note on bottom of fax informing them that my fax number is a works fax number etc.

Edit: i guess ill just have to leave it another couple of weeks or something. just hope i dont leave it too long before they say something like - you should of followed up your claim withing 2 weeks or something. I know they'll try it on.

Bob_the_Saver

Dowsett wrote: »

I know they'll try it on.

Only ever had one cancelled flight/refund (Volcano - not Ryanair's volcano so not their fault) they didn't try it on with me. How do you KNOW this?

Bob_the_Saver

Dowsett wrote: »

You cannot send a recorded signed for letter to a PO box address. .

I do just that when I send off my tax return, and can track it's arrival.

http://answers.yahoo.com/question/index?qid=20080616104613AAXexC5

Ich_2

No ATC. Its not like they are on minimum wage.

The strikes by ATC officers around Europe is nothing to do with pay, it's more about future plans by the EU to render a proportion of them jobless

Dowsett

Bob_the_Saver wrote: »

Only ever had one cancelled flight/refund (Volcano - not Ryanair's volcano so not their fault) they didn't try it on with me. How do you KNOW this?

Because Ryanair have the worst customer service on the planet. I know the strike wasnt there fault. i was claiming for a delayed flight after the strike + expenses. I just hope they give me my money + compensation back in the 1st reply. I already cant be bothered to deal with them.

Bob_the_Saver wrote: »

I do just that when I send off my tax return, and can track it's arrival.

Im not sure how the mail system works. The lady behind the desk at the post office just said that she couldnt send a international signed for to a PO box.... Maybe HMRC is different for some reason? :huh:

Anyway, thanks for your help people. Ill just have to wait a bit longer. Ive never had to deal with a situation like this before so was just wondering and looking for feedback.

Bob_the_Saver

Ah OK missed the International bit, they might well be right then.

stoneman

Bob_the_Saver wrote: »

I do just that when I send off my tax return, and can track it's arrival.

http://answers.yahoo.com/question/index?qid=20080616104613AAXexC5

Crikey, you still send your tax return by carrier pigeon, get with the program man. I have been doing mine online for the past 3 years now.

jpsartre

Dowsett wrote: »

Because Ryanair have the worst customer service on the planet. :huh:

Is that based on personal experience or just anecdoctal evidence? Based on what I've seen reported they're not too bad at all.

budgetflyer

They are not very nice to idiots. Normal people, they treat fine.