Mouldy bread served, what to do?

Valli

Trip advisor?

or

Complain to the local council who, along with trading standards regularly inspect food establishments.

I'd be on to TS myself.

On a side note why should YOU have been embarrassed? You din't do anything to be ashamed of.

Coopdivi

Complain to the local Environmental Health Office.

You might want to check out their food hygiene rating as well. A score of two or below would indicate that this cafe has other problems.

http://ratings.food.gov.uk/search

pmduk

Coopdivi wrote: »

You might want to check out their food hygiene rating as well. A score of two or below would indicate that this cafe has other problems.

http://ratings.food.gov.uk/search

Great idea, I know a local (to me) hot food outlet that got scored just one. The manager got replaced within the week.

saving-mad

Thanks guys, they got a 5 score, and it was the owner who served and delt with us.
I really think it was an oversight but if it was I would have expected a more apologetic response, not just my half eaten burger returned in different bread.