We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Virgin Mobile Insurance

Daveswindon
Daveswindon Posts: 28 Forumite
in Mobiles
Hi.

I have just received an email from Virgin Mobile stating from next month they are increasing the excess on my insurance from £35 to £70. Is this legal, as surely once I sign up for it, it is fixed for the length of the contract. In the same email they state they are increasing the monthly line rental as well.

Thanks,

Dave

Comments

  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Check your insurance T&C?
    As you are paying monthly it can be either way. And certainly the insurance contract and the airtime contract are not connected in any way.
  • Daveswindon
    Daveswindon Posts: 28 Forumite
    I was never sent any T&Cs as the insurance is free as i have Virgin Broadband and TV
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 26 June 2013 at 10:32AM
    I your were not sent them this doesn't mean that they don't/didn't exist.

    When you keep paying for something it's worth knowing what exactly you are paying for.
  • Buzby
    Buzby Posts: 8,275 Forumite
    Perfectly legal.

    The nominal cost of the service is increasing, and since you pay nothing, hey achieve this by moving the goalposts. You have be ultimate right to terminate and have the service provided by a different insurer.
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.6K Banking & Borrowing
  • 254.2K Reduce Debt & Boost Income
  • 455.1K Spending & Discounts
  • 246.6K Work, Benefits & Business
  • 603K Mortgages, Homes & Bills
  • 178.1K Life & Family
  • 260.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture