tesco 14 year old cashier challenged me about wine

prowla

If a store refused to sell me a bottle of wine I would just walk out.

(I was asked for ID in the US a couple of years back; the required age is 21; being 50, I just laughed.)

CC-Warrior

I know they have to cover their asses, but this policy is also alienating their customers and harming sales.

I was refused alcohol a few weeks ago because "I look under 25". I'm 37!

skivenov

PLog86 wrote: »

This has been mentioned before. In fact, some people have even been refused service just because they've been seen talking to underage persons. It seems that many shops have a policy of backing up ANYTHING the checkout person says - no matter how absurd - presumably because they feel that if they don't it might cause them problems in the future.

To be fair, unless I happened to know the customer personally, when I used to run shops I always backed my cashiers up.

The one I had like this was a girl I went to school with who was a year older than me. About 5 years on she was in the army so had short hair, making her look like a 14 year old boy. The cashier refused her outright and called me, I took one look and served her. For the next week the cashier kept telling me "I can't believe you served that young lad" until the next week when she came in and I asked her to show the cashier her army ID card to solve the argument.

unholyangel

katiejones wrote: »

As long as the under 18 cashier confirms the transaction with an older member of staff then they can sell alcohol. x

AFAIK it cant just be anyone over the age of 18. They also have to be licensed to sell alcohol themselves.

Azari

skivenov wrote: »

To be fair, unless I happened to know the customer personally, when I used to run shops I always backed my cashiers up.

I think backing them up when they make a decision that they cannot be sure someone is over 25 is absolutely correct (unless you have prior knowledge that you can share with them).

But when they start completely changing the rules to include people who you happen to be with (or, by extension, people who they suspect you may be with), it's going a bit far.

It's also very bad for business because if people think that whether they get served is a lottery they will take their custom elsewhere.

Charliezoo

I was challenged many times buying non alcoholic cider with a huge pregnant belly. Apparently you have to be over 18 to buy some non alcoholic drinks too. I'm 31 and probably looked about 51 I was so knackered btw.

bylromarha

pawsies wrote: »

Technically this shouldn't have happened. It's only illegal if you said to your child 'why don't we try some wine tonight' or something equivalent.

Which company is this? Strange policy.

My sister was not allowed to buy wine in Asda as my 13 year old nephew was with her. Just with her. Nothing else. They refused her buying the wine in case she gave the bottle to him outside the store. He looks 13 as well, not a wannabe 18 year old.

She wrote a letter complaining and they said they can't risk minors consuming alcohol...annoyed her no end - understandably.

katiejones

unholyangel wrote: »

AFAIK it cant just be anyone over the age of 18. They also have to be licensed to sell alcohol themselves.

The store and the manager are licensed to sell alcohol, the checkout staff act under their management and therefore may confirm or refuse a sale as long as they are over 18. Any sale made to an under 18 member of public could result in the checkout staff member, the manager and the store liable x

Lou67

hellzbellz wrote: »

and i wouldn't be so mad but i lied to get out of work to buy it have no id to prove my tender 34 years and it was hot walking there!:rotfl:

34 and mistaken for someone not old enough to buy alcohol? OK then! Not sure I believe that! :rotfl: Can't believe the cashier is 14. Tesco would not employ anyone that age.

Patronus

Me and my boyfriend were in Morrison's and at the checkout they refused to sell us our bottle of wine because he had his ID but I'd left my purse at home because he was taking his wallet, so I had no ID on me. And as someone said - not sure whether to be flattered they think I'm under 18 or annoyed!

I went with annoyed on that occasion and we walked out without any of our things. :rotfl: