Tmobile upgrading existing customers to 4g free

drewziph

Hi all,

T-mobile just rang me to offer upgrade to 4g for free.

Last october I purchased Galaxy note 2 LTE on a Full monty 3g contract (before 4g was released) for £36 per month (24months).

they have just rang me to upgrade it to 4g connection for the same price. The new contract length is 15 months so will still end at the same time (i.e. my cancelation charge would be the same if i chose to do so).

The only difference is instead of unlim data, I now have 1.5gb limit, which is more than I currently use (approx 600mb per month). I think this is double what is on offer for a new contract from them as website shows it at 750mb for £36per month.

Text are still unlim as are calls, which I think were previously capped at 2000 on full monty plan.

I had initialy planned on upgrading to 4g anyway, but didnt when the data allowance for £36 per month was a measly 500mb.

Just thought I'd share in case this is good for anyone else. Or perhaps some of you may like to highlight if I've made a ghastly mistake!

ZhugeEX

It's fine. Although the data cap for most people will be a killer as they'd have signed up for an unlimited contract in the first place.

What i'd say is just confirm how long your contract is now.

They upgrade you to an 18, 21 or 24 month contract at minimum.

So because you've had your contract for 8 months it means they've probably signed you up for 18 months which means you now have a 26 month contract. You said it's 15 but i doubt that unless it's written on your account.

drewziph

ZhugeEX wrote: »

It's fine. Although the data cap for most people will be a killer as they'd have signed up for an unlimited contract in the first place.

What i'd say is just confirm how long your contract is now.

They upgrade you to an 18, 21 or 24 month contract at minimum.

So because you've had your contract for 8 months it means they've probably signed you up for 18 months which means you now have a 26 month contract. You said it's 15 but i doubt that unless it's written on your account.

Thanks for the response. I did check this on the phone several times and the new contract is definitely 15 months so will still end October 2014.

If they send through the paperwork saying something different, I will complain and they will have to honour what was agreed on the phone. Given they will have to store the phonecall that I gave permission to change the contract I doubt there would be an issue.

ZhugeEX

drewziph wrote: »

Thanks for the response. I did check this on the phone several times and the new contract is definitely 15 months so will still end October 2014.

If they send through the paperwork saying something different, I will complain and they will have to honour what was agreed on the phone. Given they will have to store the phonecall that I gave permission to change the contract I doubt there would be an issue.

Ok, must be something new they're doing (which would make sense because 4G has been out for over 6 months now) where they're just extending to the end of your contract.

Usually it was 18 months extra minimum.

For anyone else on T-Mobile/Orange reading this and with a 4G handset, you can get the same deal. It's called the double data deal. You get double the data as advertised. So in this case the OP got 1.5GB rather than 0.75GB for £36pm. You can get 6GB for £46pm rather than 3GB.

Cycrow

As they are not upgrading the phone, and just moving you on to another tarrif, they won't need to put you on a new 24 month contract.

so its likly the contract will run to the same length as your current one.

Most networks are able to upgrade the tarrif like this, althou some charge a flat fee to do it

spacey2012

I would check coverage, 3g may be slower, but it works just about everywhere.

diamonds

Thats a good deal for anyone who double data and 4G, its a simple move across as EE4G backhaul is on T-Mobile old systems - poor Orange customers are getting shafted as usual lol and Orange customers seem to not have the easiest transfer over at times according to my local store as its not a simple 4G on new sim, its a pac internally done to TMob, same process but customers know nothing of pac handling.