Advice re '2 year old daughter bid in error'

alx2013

I sold an item on a 7 day auction ending on Sunday. Just now get this message:

I am very sorry but my two year old daughter placed the winning bid for your jacket! I was looking at the item and she pressed the buy button while I was out of the room. I'm sorry for any time wasting caused but I only saw the pay now message today

What do I do?!

soolin

alx2013 wrote: »

I sold an item on a 7 day auction ending on Sunday. Just now get this message:

I am very sorry but my two year old daughter placed the winning bid for your jacket! I was looking at the item and she pressed the buy button while I was out of the room. I'm sorry for any time wasting caused but I only saw the pay now message today

What do I do?!

Full NPB, it's a rubbish excuse as if someone allows a child thatnyoung free access to the interned they deserve to lose their eBay account.

shaun_from_Africa

alx2013 wrote: »

What do I do?!

"Dear buyer,

I am very sorry but just after reading your correspondance I went into the kitchen to make a cup of tea and whilst I was away from my computer, my 18 month old son started playing with it and inadvertently managed to open a non paying bidder dispute.
I'm sorry for any inconvenience this may cause you."

RFW

soolin wrote: »

Full NPB, it's a rubbish excuse as if someone allows a child thatnyoung free access to the interned they deserve to lose their eBay account.

I've got a smart (obviously!) 16 month old who can manage to press the odd button on my laptop, I'm not quite sure he can randomly manage to click consecutive pages that would result in a purchase on Ebay.

techspec

Don't answer , block them - and file a NPB after 2 days.

Strapped

shaun_from_Africa wrote: »

"Dear buyer,

I am very sorry but just after reading your correspondance I went into the kitchen to make a cup of tea and whilst I was away from my computer, my 18 month old son started playing with it and inadvertently managed to open a non paying bidder dispute.
I'm sorry for any inconvenience this may cause you."

:rotfl:

If only OP could actually send this. But unfortunately the best idea is to block them, ignore them and open a NPB case as soon as possible.

alx2013

NPB opened!

onetwothree123

Shaun From Africa, that has to be the best reply I think I have seen in a while, I actually LOL'ed !

techspec

shaun_from_Africa wrote: »

"Dear buyer,

I am very sorry but just after reading your correspondance I went into the kitchen to make a cup of tea and whilst I was away from my computer, my 18 month old son started playing with it and inadvertently managed to open a non paying bidder dispute.
I'm sorry for any inconvenience this may cause you."

Thats the sort of response i used to send before Ebay let buyers have sellers over a barrel. Some even replied saying fair play for the witty response.

Now you could lose your account for daring to answer a buyer back

...Time_for_a_brew_then..

shaun_from_Africa wrote: »

"Dear buyer,

I am very sorry but just after reading your correspondance I went into the kitchen to make a cup of tea and whilst I was away from my computer, my 18 month old son started playing with it and inadvertently managed to open a non paying bidder dispute.
I'm sorry for any inconvenience this may cause you."

Stop blaming the kids.....tell them the cat did it...:D

HEPPY1990

Tell them it's ok but that your two year old accidentally started a non paying bidder case against them.