You can still get )8 numbers included in O2 minutes!!!

busymum1

Hi all

I am with O2 and have been with them from last few years. My contract is not up till september but i have enquired about 08 numbers included in your minutes and i have been told that if you do not chagne your tariff what you were on before april 2007 then you can still get 08 numbers included in your minutes. so that means you stay on same tariff when ypu phone make that clear to them and then ask about 08 numbers. I have been told this from the higher department so if anyone try this and have any problem let me know i can give you the number for the complaint department n u can tell them. as i have been told from retension too about staying on same tariff and keeping your 08 numbers.

But make sure when u upgrade you do confirm with them about 08 numbers once u tell them u want to stay on same tariff n same discount.

Hope this helps

hurrah

http://forums.moneysavingexpert.com/showthread.html?t=437645&highlight=o2+0844%2F0870+calls

busymum1

there may be a big discussion but its about you getting charged for 08 numbers and i m teeling about you can still get those numbers if you stay on you same tarriff. It might be useful to someone.

euglycaemia

busymum1 wrote: »

Hi all

I am with O2 and have been with them from last few years. My contract is not up till september but i have enquired about 08 numbers included in your minutes and i have been told that if you do not chagne your tariff what you were on before april 2007 then you can still get 08 numbers included in your minutes. so that means you stay on same tariff when ypu phone make that clear to them and then ask about 08 numbers. I have been told this from the higher department so if anyone try this and have any problem let me know i can give you the number for the complaint department n u can tell them. as i have been told from retension too about staying on same tariff and keeping your 08 numbers.

But make sure when u upgrade you do confirm with them about 08 numbers once u tell them u want to stay on same tariff n same discount.

Hope this helps

Thanks for that..........

I am on contract through e2save [o2 network]

How would this apply to me? [I am on 400 min 0.99p/month for 11 months and 35 for the 12th moth]

gtz101

Ok from what I know as I know a few people working in O2, regardless of whatever tariff you were on (with Xnet min tariffs) before 27th April, you wont get charged seperately for 08 numbers, its only after 27th April on any new tariffs started from this date, you will.

thor

busymum1 wrote: »

there may be a big discussion but its about you getting charged for 08 numbers and i m teeling about you can still get those numbers if you stay on you same tarriff. It might be useful to someone.

Yes as gtz101 has posted we know that contracts before a certain cut off date will retain their 08 number inclusiveability(if that is a real word) . This has been discussed for months now ever since it was found out that O2 were going to exclude 08 numbers from inclusive minutes for new contracts.

utilitybroker

http://www.o2.co.uk/mobilestariffs/tariffs/specialnumbers

"The 20p/min rate applies on all Pay Monthly plans where customers have connected or upgraded from 27 April 2007 onwards, and calls to these numbers are not included in bundle minutes for these plans. Customers who have connected or upgraded to a Pay Monthly plan before April 27 will be charged as for standard UK landlines (01 & 02 numbers)."

So if you dont upgrade/change existing tariff existing customers are ok,which is already mentioned in the long thread.

gtz101

Just to update this thread, please read my last post on this thread

http://forums.moneysavingexpert.com/showthread.html?t=437645&page=3