Npower bill help please?

RJOMummy21

We have a CF meter and all readings say estimated bar the end one

Wywth

RJOMummy21 wrote: »

We have a CF meter and all readings say estimated bar the end one

They have the start one too. You said you gave it to them, remember

RJOMummy21 wrote:

Can't tell you what the reading was when we moved in as I wrote it down on a scrap of paper and gave them it over the phone when I gave my details for them to set up my account. All the readings are estimated except the end one which I gave myself

nPower

RJOMummy21 wrote: »

Hi all I've just moved into my new house (22nd March) we have never put the heating on and everything is electric, the only gas we use is for a small bath every few days and the odd sink full for when there's not enough pots to justify putting the dishwasher on. Just received a very confusing bill stating that from 22nd March - 10th June we owe £300!:eek:
This is my first time on a direct debit as we've only ever used pre payment meters. They have worked out we have used over 7,00kWh, but on the next page they have estimated we will use 512kWh over the next 12 months (11thJune13- 10th June 2014) I am so,so, beyond confused! Please help!

RJOMummy21,

Is the start and end readings on your bill actual or estimates?

If you can drop me an email with your details and query (address is on my profile page), I can take a look at this and see what's happening?

Many thanks,

Adam

RJOMummy21

Wywth wrote: »

They have the start one too. You said you gave it to them, remember

Yes, but the one I gave isn't on there, as I said they are all estimates bar the end one.