Air Canada claim

tortoise77

My flight from London Heathrow to Portland, USA consisted of 2 legs - London to Vancouver, and then Vancouver to Portland. The flight out of London was delayed meaning we missed our connecting flight in Vancouver, meaning we ultimately arrived at Portland some 5 hours late. My understanding from the website is that as both legs were booked on the same ticket then we would be entitled to compensation? Air Canada are claiming that the connecting Vancouver-Portland flight would not be under teh scope of the EU Regs 261/2004 as AC is not a community carrier and the flight was departing from a non-EU country. Is this correct? I thought that if both flights were booked 'together' then what really counts is the initial point of departure - i.e. London Heathrow?
Any clarification/experience greatly appreciated.

Vauban

tortoise77 wrote: »

My flight from London Heathrow to Portland, USA consisted of 2 legs - London to Vancouver, and then Vancouver to Portland. The flight out of London was delayed meaning we missed our connecting flight in Vancouver, meaning we ultimately arrived at Portland some 5 hours late. My understanding from the website is that as both legs were booked on the same ticket then we would be entitled to compensation? Air Canada are claiming that the connecting Vancouver-Portland flight would not be under teh scope of the EU Regs 261/2004 as AC is not a community carrier and the flight was departing from a non-EU country. Is this correct? I thought that if both flights were booked 'together' then what really counts is the initial point of departure - i.e. London Heathrow?
Any clarification/experience greatly appreciated.

Look up the Folkerts judgement. If it is a genuinely "through" trip, then it is time at final destination that counts.