ParkingEye charge for understaying

monkeysaving

• Visiting relatives at Xmas, first visit to local Aldi, carpark prominently signed at entrance as “90 minutes, free for customers”. Found a space easily as only 75% full. Went to bank, chemist, etc, then shopped in Aldi. Used a handbasket, groceries went straight in my carrier at the checkout. Paid cash and left, much earlier than 90 mins. Didn’t see any special notices in place in store.
• Returned a few days later with a longer shopping list, so used a trolley. On the way to the bagging area, noticed a placard on the floor, next to the tills, with a message about entering reg. At the bagging shelf, saw some keypads for the first time. Entered reg, and left. Looked in carpark for signage about terms, could see only very small hard-to-read signs placed high up round the perimeter, in the centre of alternate bays.
• Two weeks later, RK spouse receives PE demand of £70 for visit 1. Seemed to be issued in error, as it claims the stay of less than an hour exceeded the allowed time (90 mins).
• Followed advice on this forum to ignore.
• Another PE demand in Feb, stating Popla appeal no longer available. Still followed your advice.
• In June, a fresh letter, threatening court proceedings if demand not met in 14 days.
• On this forum, now find advice taken earlier this year no longer valid.
• Paid cash on visit 1, do not habitually keep receipts for a few groceries, so no record (used VISA for visit 2). I stayed nowhere near the maximum time, was a bona fide customer, and saw no special signage on visit 1. Why would I even think to look for it, when the major supermarket over the road has a two hour limit and no charges or special requirements – exactly the same as my hometown Aldi.
• What next? If my spouse replies naming me as the driver, does that restart the chain, enabling a Popla appeal?

edward123

I think that if your spouse did name you it would start the thing over again and then you can do a soft appeal, to be rejected by PE, followed by the POPLA appeal. The latter with help from others here, more knowledgable than I, will prove effective and get rid of PE's fake ticket scam.

Stroma

Just keep it simple and to the point, you've complied with pofa 2012, lets see if they do

Date

Dear Scammers,

In regards to the invoice received with ref number xxxxxx dated xxxxxx, the registered keeper denies all liability to your company as they were not driving the vehicle on this occasion, please note the driver details below:

Name
Address


Yours Faithfully

Your name (printed)


Send it with proof of postage, not recorded its free at post offices

monkeysaving

Many thanks, Edward & Stroma. Will keep you posted.

Guys_Dad

What exactly is the "crime" they have accused you of on the NTK?

Not sure I am 100% clear from your post. Failure to enter registration on a pad inside the store????

edward123

monkeysaving. See here re postal or windscreen fake ticket. You had the former as it was PE who uses ANPR.

monkeysaving

Guys_Dad wrote: »

What exactly is the "crime" they have accused you of on the NTK?

Not sure I am 100% clear from your post. Failure to enter registration on a pad inside the store????

Yes, that's their angle, but phrased as "remaining ... longer than was made permitted, in accordance with the toc..."

Guys_Dad

monkeysaving wrote: »

Yes, that's their angle, but phrased as "remaining ... longer than was made permitted, in accordance with the toc..."

Clear as mud then!!!