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EBay - Ask a quesion - but no replies????

245

Comments

  • sequence
    sequence Posts: 1,877 Forumite
    I've ignored buyers questions before. Sometimes you just can't be bothered, or it's not worth the time to answer. If the buyer asks a large amount of very specific questions, I may be tempted to ignore and block as they're probably too picky and will undoubtedly find something to complain about.
  • iammumtoone
    iammumtoone Posts: 6,377 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper I've been Money Tipped!
    How much are you looking to pay for your purchase? If it is a high amount of money then your question is perfectly understandable. However when I sell on ebay I always find that I get the odd question that the seller wants to know everything about the item and in all honesty for the amount it will sell for it is just not worth my time and effort to find out the info for them. That said I would never just not answer someone, I consider that very rude, I usually reply with a sorry I don't know or a white lie that the item is already packed and ready to go so I am unable to supply the details.
  • luminated
    luminated Posts: 1,168 Forumite
    I'm looking at two things. First digital cameras in region of £200 - £250 and secondly electric mobility scooters which will be more than the camera. If the seller can't be bothered to reply it is certain I will not put an offer in. Although on scooters the sellers seem to include a mobile number inviting calls to ask anything or even offering test drives before bidding.
  • sharpy2010
    sharpy2010 Posts: 2,471 Forumite
    sequence wrote: »
    I've ignored buyers questions before. Sometimes you just can't be bothered, or it's not worth the time to answer. If the buyer asks a large amount of very specific questions, I may be tempted to ignore and block as they're probably too picky and will undoubtedly find something to complain about.

    I ALWAYS ignore and block if someone asks a specific question/questions. They'll almost always buy the product but they'll never be happy with it.

    Its easier to lose a sale than deal with those kind of people.
  • Rosemary7391
    Rosemary7391 Posts: 2,879 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    sharpy2010 wrote: »
    I ALWAYS ignore and block if someone asks a specific question/questions. They'll almost always buy the product but they'll never be happy with it.

    Its easier to lose a sale than deal with those kind of people.

    That seems a little harsh! Often there are good reasons to ask questions, like incomplete listings or sellers who don't actually appear to know what they're selling. When I was looking for an A clarinet I quite often had to ask sellers for the length as they wouldn't know the difference between Bb and A (some don't even know what instrument they're selling).
  • sharpy2010
    sharpy2010 Posts: 2,471 Forumite
    That seems a little harsh! Often there are good reasons to ask questions, like incomplete listings or sellers who don't actually appear to know what they're selling. When I was looking for an A clarinet I quite often had to ask sellers for the length as they wouldn't know the difference between Bb and A (some don't even know what instrument they're selling).

    Yeah I completely agree with that, some items do need further explanation. I should probably clarify that I usually block people only if they ask something thats already explained in my listing.
  • TrickyWicky
    TrickyWicky Posts: 4,025 Forumite
    Some sellers don't react positively to a barrage of questions. Instead ask just one or two. If you get a reply then ask another couple.. and another couple etc.

    Some are just arrogant muppets who can't be bothered.. I've asked quite a few people like that and needless to say they don't get my money.
  • Goldiegirl
    Goldiegirl Posts: 8,821 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Rampant Recycler
    sequence wrote: »
    I've ignored buyers questions before. Sometimes you just can't be bothered, or it's not worth the time to answer. If the buyer asks a large amount of very specific questions, I may be tempted to ignore and block as they're probably too picky and will undoubtedly find something to complain about.

    If the buyer has lots of very detailed questions, I will block them. As you say they are likely to be too picky - I'd rather have a buyer with less potential for problems
    Early retired - 18th December 2014
    If your dreams don't scare you, they're not big enough
  • Corelli
    Corelli Posts: 664 Forumite
    I find that sellers often don't give enough detail. Like offering collection but in London it is necessary to know whereabouts before deciding if collection is feasible. Furniture dimensions are often sadly lacking and for someone who needs to know if an item will fit this is vital information.

    So I ask, and generally people get back to me and I either bid or say thanks, but this is no good to me. I'm jolly glad no-one has blocked me because I wanted to know how big a table was!


    VEGAN for the environment, for the animals, for health and for people


    "Think occasionally of the suffering of which you spare yourself the sight." ~Albert Schweitzer
  • luminated
    luminated Posts: 1,168 Forumite
    I have given up with EBay for possible purchase of camera in region of £250 or more. Since posting I have asked a couple of more sellers & to date not had any reply from any seller on any camera. This is despite their information being very scanty indeed without even the basics of age & source being covered.

    So EBay OK for selling but not buying for me from now on.
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