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EE problems :( But good price!

uddin_1995
uddin_1995 Posts: 65 Forumite
Hi Savers!

Well I have been a T-Mobile UK customer for around a year and a half. I have a SIM only contract. Ever since T-Mobile joint networks and became EE, I have been having problems with my signal. I live in London so my signal should be really good.

However, I am paying a good price. 300 Minutes, 300 Text, Internet (500MB), Unlimited Booster, Its a 12 months contract at £6.00 every month. I hardly use minutes, usually text and internet.

Advice would be good. Has anyone had the same problem as me. Also has anyone has good offers from them like me?

Thanks
Save money, get the things you want! Blow it all, regret it!

Comments

  • diamonds
    diamonds Posts: 6,048 Forumite
    Debt-free and Proud!
    edited 13 June 2013 at 2:29AM
    If you have a 2G mobile do a MANUAL search for networks EE H is HOME network = T-Mob, whos 2G has been falling to bits since the 1990's - select the other EE network and you use old Orange 2G signal.

    On 3G handset lock down to 3G, MANUAL select the HOME EE network.


    If like iphone and some other mobiles you cannot lock to either your screwed as your mobile will choose what it wants and thus poor call quality.


    In a year these options will disappear and hopefully EE network upgrade program will have solved all these issues.


    Locking to 3G HOME on T-Mobile sims means some calls will not connect as T-Mob like to pass you to its UK inferior 2G and save 3G for data, just redial a few time it will go through - happens rarely but does happen but if you block 2G the network can take a moment or two to realise your phone is set to 3G only mode as it knows there is a 2G signal available as ALL 3G phones have 2G capability in UK, as do all T-Mob old base stations have 2G - regardless of how bad a state it wants you to use 2G.

    Orange 3G handsets get better speeds locked to 3G and roaming on the non HOME EE signal ;) Same problem as above occurs sometimes though as T-Mob tries to force call to T-Mob 2G.


    Why was T-Mob spending millions building 3G ? Its 2G was broken, eventually 3G bankrupt T-Mobile along with over generous Flext plans thus a merger and EE was a marriage contract then it had another child, the EE brand. The bastar* children Orange and T-Mobile have been kicked aside for the new spangled 4G EE baby...but as all parents will tell you babies are more expensive and time management resources than children ;)
    SO... now England its the Scots turn to say dont leave the UK, stay in Europe with us in the UK, dont let the tories fool you like they did us with empty lies... You will be leaving the UK aswell as Europe ;)
  • uddin_1995
    uddin_1995 Posts: 65 Forumite
    diamonds wrote: »
    If you have a 2G mobile do a MANUAL search for networks EE H is HOME network = T-Mob, whos 2G has been falling to bits since the 1990's - select the other EE network and you use old Orange 2G signal.

    On 3G handset lock down to 3G, MANUAL select the HOME EE network.


    If like iphone and some other mobiles you cannot lock to either your screwed as your mobile will choose what it wants and thus poor call quality.


    In a year these options will disappear and hopefully EE network upgrade program will have solved all these issues.


    Locking to 3G HOME on T-Mobile sims means some calls will not connect as T-Mob like to pass you to its UK inferior 2G and save 3G for data, just redial a few time it will go through - happens rarely but does happen but if you block 2G the network can take a moment or two to realise your phone is set to 3G only mode as it knows there is a 2G signal available as ALL 3G phones have 2G capability in UK, as do all T-Mob old base stations have 2G - regardless of how bad a state it wants you to use 2G.

    Orange 3G handsets get better speeds locked to 3G and roaming on the non HOME EE signal ;) Same problem as above occurs sometimes though as T-Mob tries to force call to T-Mob 2G.


    Why was T-Mob spending millions building 3G ? Its 2G was broken, eventually 3G bankrupt T-Mobile along with over generous Flext plans thus a merger and EE was a marriage contract then it had another child, the EE brand. The bastar* children Orange and T-Mobile have been kicked aside for the new spangled 4G EE baby...but as all parents will tell you babies are more expensive and time management resources than children ;)

    It's a shame. I have an iPhone 4. You'd expect to get good quality signal from good quality phones even though the problem lies from the service provider.

    Nice umm scenario.

    Thanks for the reply!
    Save money, get the things you want! Blow it all, regret it!
  • d123
    d123 Posts: 8,758 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    uddin_1995 wrote: »
    It's a shame. I have an iPhone 4. You'd expect to get good quality signal from good quality phones even though the problem lies from the service provider.

    Nice umm scenario.

    Thanks for the reply!

    Do you use a bumper or case?

    You might have one of the iPhone 4's with the "grip of death" aerial fault, if you do and aren't using a bumper or case it can degrade your signal if you happen to bridge across the 2 aerials with your hand.
    ====
  • uddin_1995
    uddin_1995 Posts: 65 Forumite
    d123 wrote: »
    Do you use a bumper or case?

    You might have one of the iPhone 4's with the "grip of death" aerial fault, if you do and aren't using a bumper or case it can degrade your signal if you happen to bridge across the 2 aerials with your hand.

    You could be right! I'm using a simple clear silicone case. Should I consider a bumper? As we speak I have 1 small bar of signal. When I go out this increases. My mum has TMobile and always gets full bars at home!
    Save money, get the things you want! Blow it all, regret it!
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