We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
BT unlimited broadband
Options

Sue8
Posts: 1 Newbie
This year I have had a monthly broadband 40GB and phone package with BT. I recently received an email from them advising me that I was going close to my monthly broadband limit. When I phoned BT about it, they told me that I could have unlimited broadband for £2 cheaper a month!! When I asked why unlimited would be cheaper than 40GB I was told that over the last two months they have been making themselves more competitive with the other communications companies so they have brought the prices down. I am sure plenty of customers are unaware of this situation as I don't believe it has been advertised! BT told me that they would charge me £5 for every 5GB extra ( over the 40GB) that I use. There must be other customers paying extra on limited packages who do not know that they can now get unlimited for cheaper!
0
Comments
-
I am with O2 at present who have just sold the BB part to SKY..
Thinking of going to BT with the Infinity (Cable to the Box) Speeds upto 76mb.
I wonder what their download limit is though. We easily exceed 100GB a month.Censorship Reigns Supreme in Troll City...0 -
This year I have had a monthly broadband 40GB and phone package with BT. I recently received an email from them advising me that I was going close to my monthly broadband limit. When I phoned BT about it, they told me that I could have unlimited broadband for £2 cheaper a month!! When I asked why unlimited would be cheaper than 40GB I was told that over the last two months they have been making themselves more competitive with the other communications companies so they have brought the prices down. I am sure plenty of customers are unaware of this situation as I don't believe it has been advertised! BT told me that they would charge me £5 for every 5GB extra ( over the 40GB) that I use. There must be other customers paying extra on limited packages who do not know that they can now get unlimited for cheaper!
Web site shows Unlimited ADSL £16 per month.
40GB ADSL no longer shown .
40GB fibre £15- pm and unlimited fibre from £23 a month .
jje0 -
just on the phone now trying to do same as the OP as we hit our 40gb limit for 2nd month in a row.... been on hold for 10mins now! watch this space...0
-
If they truly believe £16/mth for unlimited broadband is 'more competitive' than previously, exactly how uncompetitive were they before?? :eek::D0
-
Be careful - you may find that with the unlimited BB you lose some of the existing phone package that you have0
-
MillicentBystander wrote: »If they truly believe £16/mth for unlimited broadband is 'more competitive' than previously, exactly how uncompetitive were they before?? :eek::D0
This discussion has been closed.
Confirm your email address to Create Threads and Reply

Categories
- All Categories
- 351K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.6K Spending & Discounts
- 244K Work, Benefits & Business
- 598.9K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards