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Vodafone is rubbish - its official

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  • simax
    simax Posts: 1,977 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    NFH wrote: »
    This leaves O2 as the network I would consider as a new customer, and Giffgaff as a suitable means for many consumers to enjoy O2's network at a decent price.

    Are you serious? O2 needs to sort out their 3G coverage first (ie: roll it out to the remaining 16% of the population they don't cover - the LOWEST 3G coverage of any network). Their network stability leaves a lot to be desired.
    I spent 25 years in the mobile industry, from 1994 to 2019. Worked for indies as well as the big networks, in their stores also in contact centres. I also hold a degree in telecoms engineering so I like to think I know what I’m talking about 😂
  • Earthworm
    Earthworm Posts: 529 Forumite
    simax wrote: »
    Are you serious? O2 needs to sort out their 3G coverage first (ie: roll it out to the remaining 16% of the population they don't cover - the LOWEST 3G coverage of any network). Their network stability leaves a lot to be desired.
    I disagree... O2 generally have had years of a good reputation signal-wise. Their service has been reliable until recently but even then the recent dip in service was blown way out of proportion. I do think they need to invest a lot more into their network going forward though. 3G and eventually 4G usage is on the rise. O2 used to be well known for their quality service and I think they rely quite heavily on that when they should be doing their best to improve and maintain it.

    I can see O2 falling behind in the next few years. Networks really need to get gutsy and make large long term investments for small short term profits but long term customers. If Sky had not invested so much on sports they wouldn't be where they are now.

    EE have the largest but really need to improve their reliability in their worse areas.

    I think Three should focus in the areas they are currently strong and really nail the service there and then focus more on their customer services.
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