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arizonawolf
arizonawolf Posts: 8 Forumite
edited 21 July 2013 at 11:56AM in Broadband & internet access
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Comments

  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Your contract doesn't 'end' in August. Your minimum term does. After that the contract continues on until you give 30 days notice.
    It cannot cost more to cancel-the ETC should be less, or no more than the amount due on your minimum term.-certainly not more.
    If you leave the account active then the incoming occupier may easily be able to use your account-you don't need a specific router.
    No free lunch, and no free laptop ;)
  • cajef
    cajef Posts: 6,283 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    -
    I called them up and it costs far more to cancel it now than to just pay the next few months. SO my plan is to take away the internet modem box/router (whatever it is) and keep paying and then cancel in August. Does that sound good?

    So what happens to your phone rental, if you cancel that so the new occupier can have a phone connection your broadband will cease as you cannot continue to pay for something that is not being supplied to you also the new occupant will be unable to have broadband if it is still being supplied to the number in your name until August.
  • kwikbreaks
    kwikbreaks Posts: 9,187 Forumite
    Sorry I don't understand you.
    There will be a problem for the new occupant in getting their own phone and broadband connection if you still have an active phone and broadband contract (and therefore connection) at the property. Especially so with a TalkTalk one.
  • Retrogamer
    Retrogamer Posts: 4,218 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    kwikbreaks wrote: »
    There will be a problem for the new occupant in getting their own phone and broadband connection if you still have an active phone and broadband contract (and therefore connection) at the property. Especially so with a TalkTalk one.

    Shouldn't be a problem if new occupant pays to have a new line with number connected. The only difference will be an additional socket.
    If they moved into the home when all current services are cancelled they would need to pay to have the line activated again regardless
    All your base are belong to us.
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Not true, from TalkTalk website:

    "If you are a phone and broadband customer on the Lite package you will be charged £6.00 for every month left on your contract."

    So how much are you currently paying per month?
    No free lunch, and no free laptop ;)
  • TalkTalk
    TalkTalk Posts: 1,948 Organisation Representative
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Hi Arizonawolf,

    In terms of cancellation charges these are detailed here

    http://help2.talktalk.co.uk/my-account-bills/there-charge-terminating-my-contract-early

    This is depending on the tariff you are on and the remaining time in your contract term. In each case the cancellation charge is less than the Tariff+Line Rental for the remaining term.

    Regards

    Mark
    Online Community Department
    Official Company Representative
    I am the official company representative of Talk Talk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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