We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Orange Contracts/Customer Service
Comments
-
Please do, hope the issues are resolved soonYes Your Dukeiness
0 -
Well this time I went back to Orange & they have now put orange care on so hopefully I can get my issues sorted quicker.
Also sent a letter of complaint to head office. Its been a week & still no reply....
I dont think they'll reply!Shadia0 -
orange care should replace within 24hrs
they have to reply in my experience, when a complaint is passed onto us we have a day to replyYes Your Dukeiness0 -
Its been a month now & no reply from Orange....
Also on Orange Care - I've been calling & then my phone problems are sent to technical support & 2 days later they've been calling back with a different solution. None of these have worked & wonder how long it'll take before they replace it?
Totally unhappy with Orange.Shadia0 -
writing a letter of complaint is probably best detailing everything thats happened so far, not sure what else to suggestYes Your Dukeiness0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352.4K Banking & Borrowing
- 253.7K Reduce Debt & Boost Income
- 454.4K Spending & Discounts
- 245.4K Work, Benefits & Business
- 601.3K Mortgages, Homes & Bills
- 177.6K Life & Family
- 259.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards