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Orange Contracts/Customer Service
Comments
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Please do, hope the issues are resolved soonYes Your Dukeiness
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Well this time I went back to Orange & they have now put orange care on so hopefully I can get my issues sorted quicker.
Also sent a letter of complaint to head office. Its been a week & still no reply....
I dont think they'll reply!Shadia0 -
orange care should replace within 24hrs
they have to reply in my experience, when a complaint is passed onto us we have a day to replyYes Your Dukeiness0 -
Its been a month now & no reply from Orange....
Also on Orange Care - I've been calling & then my phone problems are sent to technical support & 2 days later they've been calling back with a different solution. None of these have worked & wonder how long it'll take before they replace it?
Totally unhappy with Orange.Shadia0 -
writing a letter of complaint is probably best detailing everything thats happened so far, not sure what else to suggestYes Your Dukeiness0
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