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mobile still not been delivered

I sold a mobile for 65pound and postage cost about 4.50

I sent first recorded and didn't know insurance only covered to 50pound max so nothing I can do now as it sent

so if it still not been delivered in the 15days and I make a claim would I still get my postage money back and 50pound back even though the phone sold for 65
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Comments

  • ballisticbrian
    ballisticbrian Posts: 4,005 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    edited 5 June 2013 at 10:10AM
    When did you post it?
    Warning: any unnecessary disclaimers appearing under my posts do not bear any connection with reality, either intended, accidental or otherwise. Your statutory rights are not affected.
  • adouglasmhor
    adouglasmhor Posts: 15,554 Forumite
    Photogenic
    I believe it is now only £20 cover on recorded.

    Wrong. Cover is £50, but you should claim asap. http://www.royalmail.com/personal/help-and-support/royal-mails-retail-compensation-policy-for-loss
    The truth may be out there, but the lies are inside your head. Terry Pratchett


    http.thisisnotalink.cöm
  • accyuklad
    accyuklad Posts: 114 Forumite
    29th may

    I rang rm but they said they cant track it as it only recorded
  • adouglasmhor
    adouglasmhor Posts: 15,554 Forumite
    Photogenic
    accyuklad wrote: »
    29th may

    I rang rm but they said they cant track it as it only recorded

    Start a claim for delay now and one for loss tomorow.
    The truth may be out there, but the lies are inside your head. Terry Pratchett


    http.thisisnotalink.cöm
  • accyuklad
    accyuklad Posts: 114 Forumite
    I got told I had to wait till 17th from royal mail before I can claim
  • adouglasmhor
    adouglasmhor Posts: 15,554 Forumite
    Photogenic
    accyuklad wrote: »
    I sold a mobile for 65pound and postage cost about 4.50

    I sent first recorded and didn't know insurance only covered to 50pound max so nothing I can do now as it sent

    so if it still not been delivered in the 15days and I make a claim would I still get my postage money back and 50pound back even though the phone sold for 65
    accyuklad wrote: »
    I got told I had to wait till 17th from royal mail before I can claim

    So where did the 15 days in your OP come from?

    http://www.royalmail.com/personal/help-and-support/royal-mails-retail-compensation-policy-for-delay
    The truth may be out there, but the lies are inside your head. Terry Pratchett


    http.thisisnotalink.cöm
  • ballisticbrian
    ballisticbrian Posts: 4,005 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    adouglasmhor Start a claim for delay now and one for loss tomorow.

    Wrong you need to wait 15 days for the claim. It's not delayed if it's missing is it. ;)
    Warning: any unnecessary disclaimers appearing under my posts do not bear any connection with reality, either intended, accidental or otherwise. Your statutory rights are not affected.
  • accyuklad
    accyuklad Posts: 114 Forumite
    If an item does not arrive it will not be eligible for compensation for delay, but the item may be eligible for compensation under the compensation for Loss policy.
  • ballisticbrian
    ballisticbrian Posts: 4,005 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Personally, I would give it a bit longer before jumping to conclusions and see if it turns up.
    Warning: any unnecessary disclaimers appearing under my posts do not bear any connection with reality, either intended, accidental or otherwise. Your statutory rights are not affected.
  • accyuklad
    accyuklad Posts: 114 Forumite
    ye I going to after wait anyway I just hope they do get it or I be loosing out as I sold it on ebay so I wont get my fees back
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