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Dfs scam

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Heres another complaint of DFS and please be aware if they do this to you or not.

My father had recently gone to DFS to buy a sofa, which was a lot of money and he paid cash. They said they do not have the £1 change (bit stupid as most of their items are ending with £99. So my father said not to worry, its only a pound and went on his way.

A few weeks later, my father went back to DFS to buy another cushion thing for the sofa...this time it was £95, and he gave them £100. The salesman comes back, says 'we have no change'. So my father gave another £5 to have £10 note change. The best part of this was the salesman gave my father £10 in £5 note and £1 coins. Therefore, having change in the first place, and did not even apologise.

Don't listen to 'we don't have change' because they're lying. They do have change, but they want that extra money off you.

This has made me very angry and I will never shop with scamming DFS again, they're bad with everything else they sell and are just money-grabbing fools.

Imagine if they said this to everyone!
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Comments

  • ~Beanie~
    ~Beanie~ Posts: 3,043 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I would think that most people buying things from DFS would not be paying in cash so it is quite possible that they have no change sometimes
    :p
  • oldhand
    oldhand Posts: 3,749 Forumite
    Part of the Furniture
    Find it very hard to take them seriously anyway,each week their "half price sale is now on" then its "dont miss the half price sale MUST end sunday",come monday and yes its the great DFS half price sale again.Do their management not realise just how ridiculous they look doing this all the time?
  • flashg67
    flashg67 Posts: 4,126 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Huh? there was a few weeks in between the visits - is this a valid reason to to never shop somewhere? Crikey, some people have too much time on their hands methinks...
  • bod1467
    bod1467 Posts: 15,214 Forumite
    Second time ... Item was £95. Value tendered was £100. Told no change (i.e. no £5). Tendered value was £105; £10 change given as 1 x £5 note and 5 x £1 coins.

    So they DID have £5 change. ;)
  • dealer_wins
    dealer_wins Posts: 7,334 Forumite
    I am struggling to believe this is real LOL
  • bigbulldog
    bigbulldog Posts: 632 Forumite
    Part of the Furniture 500 Posts
    Brand new member very first post Trolls seem to ring a bell here.
  • peter_the_piper
    peter_the_piper Posts: 30,269 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    bod1467 wrote: »
    Second time ... Item was £95. Value tendered was £100. Told no change (i.e. no £5). Tendered value was £105; £10 change given as 1 x £5 note and 5 x £1 coins.

    So they DID have £5 change. ;)
    If item was 95 and offered 105 why not just take back one of the tenners?
    I'd rather be an Optimist and be proved wrong than a Pessimist and be proved right.
  • bod1467
    bod1467 Posts: 15,214 Forumite
    If item was 95 and offered 105 why not just take back one of the tenners?

    5 x £20 plus 1 x £5? ;)
  • DFS_representative
    DFS_representative Posts: 34 Organisation Representative



    We are sorry to learn you are unhappy with your recent shopping experience.We would love to see if we can help so please contact us on 01302 330365 andask for the Customer Service Department.


    Kind regards
    Customer Service - DFS
    Official Company Representative
    I am the official company representative of DFS. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • dacouch
    dacouch Posts: 21,636 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    What I want to know is was there a good sale on at the time?
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