SHOCKING! Still shows money owing on old bank accounts! HELP!

perx30

Thanks all for your advice and recommendations.

I have now written to all three banks with Subject Access Requests to get to the bottom of why these accounts are so badly overdrawn.

I will be sure to keep you all posted in due course (and will no doubt be needing more advice along the way!)

perx30

UPDATE:

The BBA form that I filled in to find dormant bank accounts has not found any details from Natwest, so have I just wasted the best part of £12 (£10 fee enclosed + recorded delivery charge) sending them a SAR?

"We regret to advise you that, NatWest Bank plc have not found a dormant account in the name of ******* plus any other names (maiden name etc) which you have quoted.

If you are dissatisfied with the way the bank has dealt with your claim you have the right to appeal through the bank's internal complaints procedure (leaflets are available from the bank's branches). If your appeal is unsuccessful you have the right to refer the matter to the Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall London E14 9SR telephone 0845 080 1800.

British Bankers' Association
The Voice of Banking and Financial Services"

jessie4109

Contact cra's and get them to remove the entry? Enclose or attach a copy of the letter which has been sent. If no joy with that then go to the ombudsman to get the entry removed as you have a letter to tell you they have no record of such an account.

stclair

perx30 wrote: »

Hello all,

Just received my credit file back from Experian and found that I have THREE current accounts all with default balances!

Natwest Current Account = £837
Santander Current Account = £496
Lloyds TSB Current Account = £1084

All balances were accrued between 2009 and 2010, which matches up to a period of mental health issues I was experiencing. However, to my knowledge, there was no money in any of the accounts and no DD or SO pending to make me overdrawn ... I'm assuming the balances (above) are predominantly bank charges which have escalated!

I have approached my local branches of the banks but they have no details of me holding an account with them. A form has been completed find 'lost accounts' but I fear the balances would have been passed onto 3rd party recovery companies.

I REALLY do not know what to do about this!

How many times have you moved address since opening the accounts?

The linked address section on experian will give you an idea which address the account was last registered at, them you can approach the lenders again. On my online report it shows me the address each my open/settled accounts was last registered at, as the CRAs only report overdrawn balances over time you must have attracted loads of bank charges on the accounts.

matttye

perx30 wrote: »

UPDATE:

The BBA form that I filled in to find dormant bank accounts has not found any details from Natwest, so have I just wasted the best part of £12 (£10 fee enclosed + recorded delivery charge) sending them a SAR?

"We regret to advise you that, NatWest Bank plc have not found a dormant account in the name of ******* plus any other names (maiden name etc) which you have quoted.

If you are dissatisfied with the way the bank has dealt with your claim you have the right to appeal through the bank's internal complaints procedure (leaflets are available from the bank's branches). If your appeal is unsuccessful you have the right to refer the matter to the Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall London E14 9SR telephone 0845 080 1800.

British Bankers' Association
The Voice of Banking and Financial Services"

Do the entries being reported to your credit file have a valid address and DOB for you? The imbeciles at CRA's have been known to post information to people's credit files even with a mismatched DOB!

ERICS_MUM

perx30 wrote: »

Hello all,

Just received my credit file back from Experian and found that I have THREE current accounts all with default balances!

Natwest Current Account = £837
Santander Current Account = £496
Lloyds TSB Current Account = £1084

All balances were accrued between 2009 and 2010, which matches up to a period of mental health issues I was experiencing. However, to my knowledge, there was no money in any of the accounts and no DD or SO pending to make me overdrawn ... I'm assuming the balances (above) are predominantly bank charges which have escalated!

I have approached my local branches of the banks but they have no details of me holding an account with them. A form has been completed find 'lost accounts' but I fear the balances would have been passed onto 3rd party recovery companies.

I REALLY do not know what to do about this!

why don't you give the account nos and sort codes to the banks and let them trace your records ?

rb10

perx30 wrote: »

UPDATE:

The BBA form that I filled in to find dormant bank accounts has not found any details from Natwest, so have I just wasted the best part of £12 (£10 fee enclosed + recorded delivery charge) sending them a SAR?

No, that's still the best course of action.

The BBA form will look for open accounts in your name - these three have defaulted, so wouldn't be captured by that form.

andy.m_2

You possibly just spent £12 to prove that you don't owe £837.
And you think that was a waste of money?

perx30

WOW! Thank you again for all your responses, I am very grateful for everybodies help.

On the reccomendation that I should contact the CRA and ask for the removal of the Natwest Bank information from my file, I have drafted a letter ... is there anything else I need to include???


Dear Experian,

REF: ***********
I have recently received a copy of my Experian Credit Report and I am writing to inform you of a discrepancy in the information you have provided.

With reference to my Credit Account Information, there is a Natwest current account which shows a current balance of £833.00 which I can confirm to be incorrect.

I have written confirmation from the British Bankers’ Association who have written to confirm that no accounts affiliated with my name have been found at Natwest Bank. Therefore I am formally requesting that Experian remove and delete the information being held on section C6 of my credit file with immediate effect.

Please find a copy of the BBA’s written confirmation attached with this letter as certified proof that the information you are holding is inaccurate.

Yours faithfully,

Tixy

I would wait for the outcome of the subject access request.
It sounds like you do agree that you had an account with natwest at that time, and so would be very suprised if they did not find some information relating to the account you know you had open.

But if you want to try to do something now then I would write to natwest to ask them to remove the entry. If you ask the CRAs all they will do is tell you they will check that data they hold with natwest.