PC running slowly

LittleJo

Hi,
I followed the advice on the 'sticky' and by using MSCONFIG got rid of a lot of rubbish. PC now runs better.
Checking with Task Manager shows Browsemngr which I do not recognise. As soon as I shut it down it reappears.
Google searches seem to indicate it as being spyware.
I cannot work out what it does or if I should just leave it, or try and get rid of it.
Any ideas?
Cheers
Jo

closed

http://www.bleepingcomputer.com/download/junkware-removal-tool/

post a hijackthis log, and if it's xp, physical ram total and commit charge

waddler_8

JRT as above, and/or Adwcleaner,

http://www.bleepingcomputer.com/download/adwcleaner/

LittleJo

Hi,
Many thanks for your help, I have run the Bleeping computer removal tool.
Excuse my ignorance but how do I post the log?
Is the physical ram and commit charge the Physical Memory and Commit
Charge from Task manager?
Cheers
Jo

closed

copy and paste. see speedup sticky

yes it is

LittleJo

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.9.4 (05.06.2013:1)
OS: Microsoft Windows XP x86
Ran by User on 02/06/2013 at 16:08:05.84
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services

Failed to stop: [Service] browser manager



~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Windows\\AppInit_DLLs
Failed to delete: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{D0F4A166-B8D4-48b8-9D63-80849FE137CB}
Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\\DefaultScope
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\DisplayName
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}\\URL



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\escort.escortiepane
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\escort.escortiepane.1
Failed to delete: [Registry Key] HKEY_CURRENT_USER\Software\datamngr
Failed to delete: [Registry Key] HKEY_LOCAL_MACHINE\Software\datamngr
Failed to delete: [Registry Key] HKEY_CURRENT_USER\Software\datamngr_toolbar
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\installedbrowserextensions
Failed to delete: [Registry Key] HKEY_CURRENT_USER\Software\sweetim
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\winamp toolbar
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\winamp toolbar
Failed to delete: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\windows\currentversion\ext\bprotectsettings
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\appid\dnu.exe
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\appid\escort.dll
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\appid\escortapp.dll
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\appid\escorteng.dll
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\appid\escortlbr.dll
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\appid\esrv.exe
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\appid\winamptbserver.exe
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\axmetastream.metastreamctl
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\axmetastream.metastreamctl.1
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\axmetastream.metastreamctlsecondary
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\axmetastream.metastreamctlsecondary.1
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\b
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\dnupdate
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\dnupdater.downloaduibrowser
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\dnupdater.downloaduibrowser.1
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\dnupdater.downloadupdcontroller
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\dnupdater.downloadupdcontroller.1
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\prod.cap
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\winamptb.aoltbsearch
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\winamptb.aoltbsearch.1
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\winamptb.aoltoolband
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\winamptb.aoltoolband.1
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\winamptb.downloader
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\winamptb.downloader.1
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\winamptb.toolbarinfo

LittleJo

Hi
Commit charge limit 5335628
Peak 766252
Total 682500

Physical memory
Total 3406316
Available 2740140
Cache 1130420

LittleJo

Hi
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:18:16, on 03/06/2013
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Documents and Settings\All Users\Application Data\Browser Manager\2.6.1249.132\{16cdff19-861d-48e3-a751-d99a27784753}\browsemngr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\IoctlSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Documents and Settings\All Users\Application Data\Browser Manager\2.6.1249.132\{16cdff19-861d-48e3-a751-d99a27784753}\browsemngr.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Alwil Software\Avast5\avastUI.exe
C:\Program Files\NetMeter\NetMeter.exe
C:\Program Files\AOL Desktop 9.6\waol.exe
C:\Program Files\AOL Desktop 9.6\shellmon.exe
C:\Program Files\Common Files\aol\1251991464\ee\aolsoftware.exe
C:\Program Files\Common Files\AOL\Topspeed\3.0\aoltpsd3.exe
C:\Program Files\AOL Desktop 9.6\AOLBrowser\aolbrowser.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\taskmgr.exe
C:\Documents and Settings\User\Local Settings\Temporary Internet Files\Content.IE5\K1V3J7IW\HijackThis[1].exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: AOL Broadband Toolbar Search Class - {4a6e1b85-1193-4a2a-aab8-7417f275f18a} - C:\Program Files\AOL Broadband Toolbar\aolbbtb.dll
R3 - URLSearchHook: AOL Toolbar for AIM Search Class - {a31ab0de-fcd3-41a7-bd21-187cb03bd998} - C:\Program Files\AOL Toolbar for AIM\aolukaimtb.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: AOL Toolbar for AIM Loader - {6cb87065-cbe7-4cf4-b0db-1a91b1696612} - C:\Program Files\AOL Toolbar for AIM\aolukaimtb.dll
O2 - BHO: AOL Broadband Toolbar Loader - {776a9d06-e178-4aa0-aee4-b4de3a64ad28} - C:\Program Files\AOL Broadband Toolbar\aolbbtb.dll
O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Winamp Toolbar - {EBF2BA02-9094-4c5a-858B-BB198F3D8DE2} - C:\Program Files\Winamp Toolbar\winamptb.dll (file missing)
O3 - Toolbar: AOL Toolbar for AIM - {1c184ef2-7ebe-4356-8a53-3e7bf2ba413a} - C:\Program Files\AOL Toolbar for AIM\aolukaimtb.dll
O3 - Toolbar: AOL Broadband Toolbar - {e6ed7f95-e571-4f81-8757-5eb11252703d} - C:\Program Files\AOL Broadband Toolbar\aolbbtb.dll
O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll
O3 - Toolbar: (no name) - {98889811-442D-49dd-99D7-DC866BE87DBC} - (no file)
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
O4 - HKCU\..\Run: [C:\Program Files\NetMeter\NetMeter.exe] C:\Program Files\NetMeter\NetMeter.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: &Winamp Search - C:\Documents and Settings\All Users\Application Data\Winamp Toolbar\ieToolbar\resources\en-US\local\search.html
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com/betapit/PCPitStop.CAB
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} (PCPitstop Exam) - http://utilities.pcpitstop.com/Optimize3/pcpitstop2.dll
O20 - AppInit_DLLs: c:\docume~1\alluse~1\applic~1\browse~1\261249~1.132\{16cdf~1\browse~1.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Browser Manager - Unknown owner - C:\Documents and Settings\All Users\Application Data\Browser Manager\2.6.1249.132\{16cdff19-861d-48e3-a751-d99a27784753}\browsemngr.exe
O23 - Service: Google Update Service (gupdate1ca3ad2cabc06c6) (gupdate1ca3ad2cabc06c6) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: McciCMService - Alcatel-Lucent - C:\Program Files\Common Files\Motive\McciCMService.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe
O23 - Service: SiSoftware Deployment Agent Service (SandraAgentSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2010\RpcAgentSrv.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe

--
End of file - 9120 bytes

LittleJo

Hi
Many thanks for your help, I feel really pleased that I could get this information from my PC.
I am also pleased at your generosity of spirit in helping a complete stranger for no reward other than that which comes from within.
Jo

waddler_8

Download AdwCleaner from the link below & save it to your desktop.

LINK

Then,

• Double click AdwCleaner.exe to run it.
• Click Delete.
• Click OK to the prompt.
• The tool will run & your computer will be rebooted automatically. A logfile will open after the restart.
• Post the contents of the logfile with your next reply.
• You can also find the logfile at C:\AdwCleaner[s1].txt.

closed

browser manager still there, think waddler is going to help you with that.

some other things that probably could go if you're looking to speed it up

sygate - windows firewall is enough.

ctfmon - tick and fix using hijackthis (ticks work opposite way around to msconfig, ie a tick deletes with hijackthis)

O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')

netmeter (use msconfig)

aol software (assume you have a router?)
adobe flash player update using services.msc
google update (delete task from c:\windows\tasks)
disable nmindexing service using services.msc
jqs/java quick starter - see speedup sticky
spybot - uninstall
sisoft sandra - (benchmarking) - uninstall if you dont use it
lightscribe - if you dont use lightscribe discs, disable the service
various toolbars have been added to IE that you probably don't need/use

eg

R3 - URLSearchHook: AOL Broadband Toolbar Search Class - {4a6e1b85-1193-4a2a-aab8-7417f275f18a} - C:\Program Files\AOL Broadband Toolbar\aolbbtb.dll
R3 - URLSearchHook: AOL Toolbar for AIM Search Class - {a31ab0de-fcd3-41a7-bd21-187cb03bd998} - C:\Program Files\AOL Toolbar for AIM\aolukaimtb.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: AOL Toolbar for AIM Loader - {6cb87065-cbe7-4cf4-b0db-1a91b1696612} - C:\Program Files\AOL Toolbar for AIM\aolukaimtb.dll
O2 - BHO: AOL Broadband Toolbar Loader - {776a9d06-e178-4aa0-aee4-b4de3a64ad28} - C:\Program Files\AOL Broadband Toolbar\aolbbtb.dll


O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Winamp Toolbar - {EBF2BA02-9094-4c5a-858B-BB198F3D8DE2} - C:\Program Files\Winamp Toolbar\winamptb.dll (file missing)
O3 - Toolbar: AOL Toolbar for AIM - {1c184ef2-7ebe-4356-8a53-3e7bf2ba413a} - C:\Program Files\AOL Toolbar for AIM\aolukaimtb.dll
O3 - Toolbar: AOL Broadband Toolbar - {e6ed7f95-e571-4f81-8757-5eb11252703d} - C:\Program Files\AOL Broadband Toolbar\aolbbtb.dll
O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll
O3 - Toolbar: (no name) - {98889811-442D-49dd-99D7-DC866BE87DBC} - (no file)

if you dont use nero backit up, you could disable the service associated with it.

does someone use steam for games on it?