FAULT – Failure to display some pages of longer threads.

One-Eye

The fault that was last reported January 2012 ( https://forums.moneysavingexpert.com/discussion/3750905 ) has returned.

I haven't had reports of it happening for months but it has returned in the last couple of days, especially on page 37 (at 20 posts per page) of https://forums.moneysavingexpert.com/discussion/3443191

It can also be reached through https://forums.moneysavingexpert.com/discussion/comment/61063239#Comment_61063239

MSE Andrea, MSE Ian & MSE Joe were all involved last time.

One-Eye wrote: »

FROM JANUARY 2012

I hope one of the technicians at MSE towers can investigate this problem.

Sometimes for no apparent reason, users can not access certain pages of multi-page threads – they just get an error. Two threads where this happens regularly are:-
https://forums.moneysavingexpert.com/discussion/3443191
https://forums.moneysavingexpert.com/discussion/3577925

Currently pages 8 and 9 of the first of these two are giving the fault for several people. Try going to the last page in the thread and see if it happens for you.

Further details
a) It has been happening now for several months. Some reports of it happening can be seen:-
http://forums.moneysavingexpert.com/showpost.php?p=47684375&postcount=86
http://forums.moneysavingexpert.com/showpost.php?p=47961181&postcount=108
http://forums.moneysavingexpert.com/showpost.php?p=49263411&postcount=56
http://forums.moneysavingexpert.com/showpost.php?p=50426047&postcount=137

b) It happens with all browsers, but even when the fault is occurring for some, other users can still access the page OK. In one instance there were two forum users using the same computer and browser – one repeatedly got the fault and the other didn’t!

c) It has occurred with the first pages, the last pages, and pages in the middle of a thread.

d) In all cases, if the user reduces the “number of posts per page" from 20 to 10, the whole thread will display correctly.

e) Chrome gives either of these messages:
No Data Received: Error 324 (net::ERR_EMPTY_RESPONSE): The server closed the connection without sending any data.
Server Error: HTTP Error 500 (Internal Server Error): An unexpected condition was encountered while the server was attempting to fulfil the request.