MSE News story : NatWest mobile app goes down again

"The app stopped on a day when .... Read the full story:

NatWest mobile app goes down again

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  • jgee_2
    jgee_2 Posts: 10 Forumite
    Read this - and so checked mine out - all working fine here - so maybe it's an intermittent fault, or it's fixed already

    J
  • emweaver
    emweaver Posts: 8,419 Forumite
    edited 31 May 2013 at 1:00PM
    It worked fine for my but my internet banking was temporarily down for all of 2 minutes. Hardly a big deal and not worth all the fuss.
    Wins so far this year: Mum to be bath set, follow me Domino Dog, Vital baby feeding set, Spiderman goody bag, free pack of Kiplings cakes, £15 love to shop voucher, HTC Desire, Olive oil cooking spray, Original Source Strawberry Shower Gel, Garnier skin care hamper, Marc Jacobs fragrance.
  • Riggsy1367
    Riggsy1367 Posts: 172 Forumite
    First Anniversary Combo Breaker
    Unable to access mine. Says it requires an internet connection and I'm looking at 3 lines on my wi-fi connection.
    :beer:
  • VT82
    VT82 Posts: 1,079 Forumite
    Name Dropper First Anniversary First Post Combo Breaker
    I'm the kind of person that will look at my phone if I've got 30 seconds free while waiting for my laptop to boot up, but even I don't think it's remotely newsworthy that an app has gone down for about an hour!

    Looks to me like a trivial excuse for MSE to promote their 'Best Bank Accounts' guide to try and get some commission from people switching...
  • older_wiser
    older_wiser Posts: 2,446 Forumite
    First Anniversary Name Dropper First Post
    edited 31 May 2013 at 3:50PM
    I've been experiencing problems since 9am and still cant access the ipad app althougn i can access my account on the PC similar to rigsby its telling me I need to be connected to the Internet when I already am. While perhaps it's not as widespread as previous errors with natwest at least I know it's not just me.

    Edit and its still not working and before people ask yes I've rebooted the iPad.
  • phona
    phona Posts: 249 Forumite
    First Anniversary First Post
    My RBS app isn't working right now but my online banking is, so no problem. Does anyone have the app who doesn't have the more useful online banking?
    NatWest's mobile app has gone down again, leaving customers unable to access their accounts.

    This seems sensationalist to me - we've not had mobile banking that long, surely we can't be totally dependant on it already?!
  • older_wiser
    older_wiser Posts: 2,446 Forumite
    First Anniversary Name Dropper First Post
    phona wrote: »
    My RBS app isn't working right now but my online banking is, so no problem. Does anyone have the app who doesn't have the more useful online banking?



    This seems sensationalist to me - we've not had mobile banking that long, surely we can't be totally dependant on it already?!

    I wouldn't go as far as MSE are being sensationalist they are giving people information and natwest saying its been fixed well obviously it hasn't.
  • phona
    phona Posts: 249 Forumite
    First Anniversary First Post
    edited 31 May 2013 at 4:37PM
    I wouldn't go as far as MSE are being sensationalist they are giving people information and natwest saying its been fixed well obviously it hasn't.

    The fact the app is down is a fact worth reporting, and indeed that it remains down despite them saying it has been fixed. However the idea that people are without access to their accounts is almost untrue, and IMO the idea that people should switch account solely because an app is down for one day is quite an odd one.
    Of course, it is proper that MSE provides information about how to switch fr those who want to for whatever reason and credit is due to them for valuable information in their guides. My point was they tend to get a little excited....

    Edit: App is working now so all is well
  • older_wiser
    older_wiser Posts: 2,446 Forumite
    First Anniversary Name Dropper First Post
    i take your point so many ways to access your account nowadays but app access to your bank account is going to be more important as time goes on. people want the ability to move funds pay bills etc at any point in the day not only when we have access to a computer.
  • Mrs_Ryan
    Mrs_Ryan Posts: 11,832 Forumite
    Name Dropper First Anniversary First Post Photogenic
    My RBS app has worked fine all day, and I've accessed it a few times both on wifi and 3G.
    *The RK and FF fan club* #Family*Don’t Be Bitter- Glitter!* #LotsOfLove ‘Darling you’re my blood, you have my heartbeat’ Dad 20.02.20
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