HL gone downhill since going public

gadgetmind

Glen_Clark wrote: »

It costs a bit more to buy and sell, but I am a buy and hold investor so spread over years its still probably cheaper than a platform - because there are no other charges however long you hold your shares.

How about buy on a platform and then "dematerialise" into a share certificate.

ISTR that HL charge £25 for the latter part of this and (usually) £11.95 for the former, so cheaper for another over £4k buys.

Glen_Clark

gadgetmind wrote: »

How about buy on a platform and then "dematerialise" into a share certificate.

ISTR that HL charge £25 for the latter part of this and (usually) £11.95 for the former, so cheaper for another over £4k buys.

Sounds like a plan
(Another thing that put me off a platform was having to leave money with them at a very low rate of interest - wheras I pay N&P or Stocktrade with a debit card so it was earning decent interest rates until the day I buy. But now all savings rates are very low I guess it doesn't make much difference.)

Thrugelmir

srcandas wrote: »

But next year after the shake out it will be a new ball game. Who knows who will offer a good secure timely low cost platform? Answers on a postcard to ....................... :cool:

Now use X-O (Jarvis Securities) for trading and SIPP. Excellent service so far. Liked them so much in fact even bought their shares.

Pinner_Ram

To gadgetmind #9

Simply because, with the dividend due that day I had the amount I wanted to reinvest. As the dividend was due to be paid that day I expected it to be handled promptly.

Reading other posts I am beginning to think that I am expecting too much of them!

Sanchsoot49

Ive always found them very professional.
On the occasions when I have phoned they have been friendly, helpful and done what I asked quickly and efficiently.
You can only speak as you find.

Thrugelmir

Pinner_Ram wrote: »

One day I queried why my dividend was not showing at 2pm on the day of payment

Still the working day at 2 pm. Your account can only be updated once the funds are physically received.

srcandas

Thrugelmir wrote: »

Now use X-O (Jarvis Securities) for trading and SIPP. Excellent service so far. Liked them so much in fact even bought their shares.

I rejected x-o early last year due to poor security. They might have improved but I'd need to be persuaded that they had implemented a better approach.

From the good comments here maybe I'll stick with HL unless they get very greedy

Glen_Clark

Thrugelmir wrote: »

Still the working day at 2 pm. Your account can only be updated once the funds are physically received.

My dividends show on my account first thing in the morning on the day of payment because I keep the shares in certificated form in my own name and the dividend is paid straight to me instead of through a middleman.
Not that a delay of a few hours in receiving the dividend is of any consequence.
Just saying, like..

Glen_Clark

PS: A 'problem' with keeping shares in your own name is boiler room scammers get your name from the share register and ring you up with their special offers. But I don't mind that as I find it quite amusing

JoeCrystal

Happily, I cannot use a phone so I never get to hear the calls. On the other hand, you can get a postcard about some amazing FREE report about the company you invested in. (No obligations naturally.) from an unknown company.

Cheers,
Joe