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Mobile phone provider with the 'best' customer service?

I currently use Orange. Sheesh, what a pain they are to deal with on a customer support level.

Truly a nightmare.

This got me thinking - which of the mobile phone companies is the best to deal with from a customer service point of view (ie getting a quick and polite answer, general helpfulness, NOT keeping you hanging on and listening to assorted music for 45 minutes or more ........ etc)?

Or are they all equally awful?

Comments

  • NFH
    NFH Posts: 4,381 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    In a recent Which report , Tesco came out top for pay-monthly customer service, followed by Talkmobile (surprisingly), O2 and Virgin.
  • Very interesting, thanks!
  • sdduk
    sdduk Posts: 1,430 Forumite
    Part of the Furniture 1,000 Posts Photogenic
    I think they all have there horror stories plus i think it all depends on were you live as well

    I also think it don't matter which company you ring there is always that press this number for this or that.
    Nobody is Perfect. I am Nobody, therefore I am Perfect.
    :)
  • Cycrow
    Cycrow Posts: 2,639 Forumite
    they can all be pretty bad and its often a case of luck.

    i've generally found vodafone pretty good, but there are plenty of others who would rate them the worst
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